Danske Bank has announced that it will be closing two of its branches later this year – Larne and Ballynahinch. The branches will close on 12 October.
Commenting on the announcement, Richard Caldwell, Danske Bank’s Managing Director of Personal Banking & Small Business, said:
“The way customers use branches has changed significantly in recent years. Many are now choosing to use different ways to bank with us, such as digital or telephone banking. As a business, we must respond to these changes, therefore priorities for investment will adapt and change.
“Sometimes this can mean investing more in certain key branches - like the transformational upgrades we have carried out across nine different local branch locations over the past two years. On other occasions it means taking hard decisions to close branches. We do not take such decisions lightly.
“I have written to customers of the branches involved to assure them that we remain committed to continuing to meet their banking needs and to inform them about the many different ways to bank with us. Over the coming weeks we will be organising support sessions for any customers needing further guidance. If any of our customers are concerned, I would encourage them to speak to us - we will do everything we can to help them.”
Danske Bank continues to invest in both its digital channels and its day-to-day banking services. Seventeen Danske Bank branches are open on Saturdays, while advisers are also available on the telephone from Monday to Sunday and in the evenings. Through Danske Bank’s partnership with the Post Office customers with debit cards can check their account balances, withdraw cash and make personal or business cash lodgements at any UK Post Office and can also lodge cheques using a pre-printed credit slip at any Post Office in Northern Ireland.
