Our new app - you can bank on it

We’ve launched a brand new mobile app which gives you a simple way to control your money, 24 hours a day.

Download for iPhone Download for Android

Your branch at your fingertips

Check your accounts and balances, send money through Paym, view your statements, send us secure messages, and much more.

postings arrow icon

Simpler

Our new improvements make transferring money quick and easy

card approved icon

Smarter

Block and unblock your card in seconds

Security finger print icon

Safer

Added security with facial or fingerprint logon

Getting started with the New Danske Mobile Bank

You must be registered for eBanking to use the new app and you’ll need all 3 parts of your Electronic Signature (a combination of Your User ID, Passcode and One Time Password) to log on.

If you have the ‘Wheel’ App

We’re closing the old Mobile Bank and Tablet Bank on Tuesday 10 September, so be sure to download the new app before then.

If you’re completely new to mobile banking

You must be registered for and logged on to eBanking to use the New Danske Mobile Bank. If you don’t use eBanking, register now to get set up.

If you can’t remember your log on details

To find out your user ID, check your secure mails for a message called ‘User ID reminder’ and if you need a new security card, just pop into your local branch.

FAQs

  • What can I do in the New Danske Mobile Bank?

    Lots! You can:

    • Check your account balance and transactions
    • Pay bills and transfer money to friends and family
    • Send money through Paym
    • Block, unblock and re-order your cards. You can also manage their use abroad and online
    • Tick off and review unseen transactions
    • View foreign currency rates
    • Exchange secure messages with us
    • Look up your user ID if you’ve forgotten it
    • Change the layout of your home page
  • Why is the Wheel app closing?

    We’re constantly reviewing the safety and security of our online channels, and we now have additional obligations under the Payment Services Regulations from 14th September 2019.

    One of these is a new concept known as Strong Customer Authentication, which means you may be required to enter extra information when you log on and make payments on some of our channels. Some parts of the Wheel app don’t comply with Strong Customer Authentication, which is why we’ve introduced the New Danske Mobile Bank.

  • How do I log on to the New Danske Mobile Bank?

    For your first log on, you’ll need your user ID, passcode and security card. This will bind your device to you. You can ask the app to remember your user ID and you’ll only need your passcode or fingerprint the next time.

  • How can I get technical support for the New Danske Mobile Bank?

    Please call us on +44 (0) 28 9004 9219

    Our opening hours are:

    • 8.00am-8.00pm Monday to Thursday
    • 8.00am-5.00pm on Friday
    • 9.00am-4.30pm on Saturday & Sunday

Our app is available to eBanking customers on iOS and Android devices. You must be registered for and have logged on to eBanking using your electronic signature to use Danske Mobile Bank. This service may be temporarily unavailable when we are carrying out routine maintenance. Payments and transfer limits apply. To use Paym you need to register your mobile phone. Paym is a registered trademark of and is used under license from the Mobile Payments Service Company Ltd.