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Mobile Banking app

Your branch at your fingertips

The Mobile Banking app gives you a simple way to manage your money, 24 hours a day.

Check your balance, see when money leaves your account, block and unblock cards, transfer money and pay bills, view digital bank statements, send us secure messages, and more.

Download for smartphone or tablet


Download on the App Store    Get it on Google Play

Download for smartphone or tablet


Download on the App Store 

  Get it on Google Play
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Reminder:

The Mobile Banking app is our online banking app. It is not our security app, Danske ID. Keep reading to find out more about Danske ID and getting started on the Mobile Banking app.

Getting started with Mobile Banking

The Mobile Banking app can be used on a maximum of 3 devices. You must use our security app, Danske ID, in order to use Mobile Banking. If you use an eSafeID device to log on to eBanking, you won’t be able to use the Mobile Banking app.

Follow the steps below to get set up.

Step1: Register for eBanking

You need to be set up for eBanking (our online banking service, accessed via our website) before you can use the Mobile Banking app. If you’re not set up already, you can register here.

Step 2: Download Danske ID and log on to eBanking

In order to set up the Mobile Banking app you must first have logged on to eBanking (through any page on our website), created your 4 digit passcode using the temporary passcode provided when you registered for eBanking and have accepted eBanking terms and conditions. To log on to eBanking for the first time you’ll also need to set up our security app, Danske ID.

To set up Danske ID: Go to your app store, search for ‘Danske ID’, download the app and then follow our activation guide or watch our video guide on installing and activating Danske ID for the first time.

For help logging on to eBanking for the first time: Watch our eBanking video guide or follow our eBanking setup guide.

Step 3: Download and log on to Mobile Banking

Open the Mobile Banking app and follow the in-app instructions or the instructions in our Mobile Banking app binding guide to get set up. When using the app for the first time, or for the first time on a new device, you will be asked to 'bind' Mobile Banking to that device. This means that we will ask you for additional security to check that it is you using it.

But once we’re happy, we can ‘bind’ or trust that device when you use it in future.

FAQs

  • Within Mobile Banking you can:

    Manage your money:

    • Check your account balance and transactions
    • Transfer money between accounts or to friends & family. Learn more
    • View foreign currency rates
    • Transfer money abroad
    • Set up, edit, view and delete standing orders

    Manage your cards:

    Manage your accounts:

    • Open a new savings account in minutes. Learn more
    • Close certain accounts
    • Access and download your digital bank statements. Learn more

    You can also:

    • Check and update your contact details. Learn more
    • Exchange secure messages with us
    • Look up your user ID if you’ve forgotten it. Learn more

    Accounts in other banks:

    • You can add your payment accounts from other UK banks to keep a better overview of your money.
    • You will be able to view your Payment accounts with other banks as well as your Danske bank accounts in one place.
    • You can also view transactions to and from all of your accounts.
    • Signing up is easy just press the “+” symbol on the account overview screen and select “Accounts from other banks” option.

      • Things you should know

      What banks can I see within the Mobile app?

      Customers are currently able to use the service with nearly 30 UK banks and this list will continue to increase

      What transactions am I able to see?

      When you select an account, we can show your all your transactions for the last 25 months

  • Please call eBanking Support on 0345 603 1534 (International number +44 (0)28 90 049219).

    Our opening hours are:

    • 8.00am – 6.00pm Monday to Friday
    • 9.00am – 5.00pm on Saturday & Sunday

    Except for bank holidays or other holidays in Northern Ireland when the bank is not open for business. Call charges may vary.

  • Please call us on 0345 603 1534 (International number +44 (0)28 90 049219).

    Our opening hours are:

    • 8.00am – 6.00pm Monday to Friday
    • 9.00am – 5.00pm Saturday & Sunday

    Except for bank holidays or other holidays in Northern Ireland when the bank is not open for business. Call charges may vary.

Danske ID

Our security app gives you an easier way to keep your account safe and approve payments.

Learn more

eBanking & Mobile Banking app Help

Having problems getting logged on to eBanking or the Mobile Banking app? Check out our help section.

Learn more

Our app is available to eBanking customers on iOS and Android devices. You must be registered for and have logged on to eBanking using your electronic signature to use Danske Mobile Banking. This service may be temporarily unavailable when we are carrying out routine maintenance. Payments and transfer limits apply.

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