Banking Hubs
Learn about how you can use Banking Hubs for everyday banking needs.
What is a Banking Hub?
We have worked with Cash Access UK
and other UK Banks to open Banking Hubs in Northern Ireland.
Every Hub has a counter service operated by the Post Office where you can:
- Pay cash in or take cash out – including coins*
- Pay in cheques*
- Pay bills
- Check your balance
- Business customers can obtain change
Community Banker service - staff will be available on specific days to provide in-person assistance to both help their personal and business customers. The Banking Hub will be open Monday – Friday 9.00am – 5.00pm.
The counter service is accessible to customers of all participating banks Monday - Friday 9.00am - 5.00pm and is not restricted to the bank's specific Community Banker day.
*Cash withdrawal and deposit limits apply. See our Post Office pages for full details. Cheque lodgements won’t be processed by the Post Office® but will be sent overnight to us for processing on the next business day. The normal cheque clearing cycle begins when we process the lodgement.
What can a Community Banker help you with?
We have committed to having a member of staff available face to face one day a week who can help with a range of queries and questions relating to:
- Account and Card Management
- Digital Banking
- Fraud and Scam Advice
- Life Events Support e.g. Bereavement and Powers of Attorney
- Support with Payments and Transfers
Where can our Community Banker help you?
Our Community Banker is available every Friday * from 9.00am to 5.00pm in Kilkeel Banking Hub, 47 Greencastle Street, Kilkeel, Co Down, BT34 4BH to support our business and personal customers.
We've also committed to having a Community Banker available in the Comber, Portrush, Warrenpoint and Newcastle Banking Hubs. We'll provide you with details for these Banking Hubs as their opening dates approach
*except when our day falls on a Bank Holiday / Public Holiday
