You have a number of rights under the Data Protection Laws in relation to the way we process your personal data, which are set out below. We will aim to respond to any request received from you in relation to exercising your rights within one month from your request, although this may be extended in some circumstances in line with Data Protection Laws.
You have the right to access the information that we, as a bank, are processing about you and to be told where the information comes from and what we use it for. You also have the right to be informed about how long we store your information and about those with whom we share your information. Your right of access may, however, be restricted by law, the need to protect another individual’s privacy or consideration for the bank’s commercial business strategies and operations. You must write to us if you want to see this information at this address. Access to your data will usually be provided free of charge, although in certain circumstances we may make a small charge where we are entitled to do so under Data Protection Laws.
The right to ask us to correct your information if you think the information that we hold about you is wrong or incomplete.
The right to object to our use of your information, or to ask us to delete, remove or stop keeping it if there is no need for us to keep it. This is known as the ‘right to object’, the ‘right to erasure’ or the ‘right to be forgotten’. There may however be legal or regulatory reasons why we need to keep or use your information. We may sometimes be able to restrict the use of your information so that it is only used for legal claims or to exercise legal rights. In these situations we would not use or share your information while it is restricted.
Profiling and automated decision making. Danske Bank uses automated decision making, including profiling, to approve applications for loans or credit cards, to prevent fraud and, in the case of profiling, to be able to offer you specific services and products that meet your preferences and to target our marketing in general. You have the right not to be subject to automated decision making, where it affects your legal rights or has an adverse impact on you, for example, the refusal of an online credit application.
You also have the right to ask us to stop using your information for profiling for marketing purposes. If you have given us your consent to process your data and the processing is automated, you have the right to get your personal information from us in an electronic format that can easily be reused. You can also ask us to pass your information in this format to other organisations.
If you wish to exercise any of these rights, please write to the Data Protection Officer;
Data Protection Officer
Donegall Square West
Or contact us at: firstname.lastname@example.org.
If you wish to request access to the information that we, as a bank process about you, you can do so by using the below link.
Order an overview.