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If you need further support after your payment holiday ends, let us know how we can best help you.Find out more
If you think you'll struggle to make your monthly mortgage payments because of coronavirus, we can help by offering you a mortgage payment holiday of up to 3 months.Find out more
If you think you'll struggle to make your monthly personal loan repayments because of coronavirus, we can help by offering you a payment holiday of up to 3 months.Find out more
If you are financially impacted by the coronavirus outbreak you can request a credit card payment holiday of up to three months.
Do you need to cancel a Direct Debit or make a change to a standing order? eBanking makes it easy.Find out more
Claim a refund if you have been impacted by travel cancellations.
As part of a regulatory requirement, an independent survey was conducted to ask customers of the 9 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Further information and full results are available on the link below.
We’re required by the Financial Conduct Authority to publish some information about our personal current account services.
This includes, amongst other things: