Of course, we may occasionally call you, but we’ll never ask you to do any of the following:

• Share your personal banking information such as passcodes for eBanking or Mobile Banking, or approve payment or log on requests on Danske ID.
• We may be in touch by phone sometimes, but we’ll never ask you for info such as your password, PIN, or codes sent by text message.
• We’ll NEVER as you to install apps on your computer or phone to allow as for remote access to it.
• We’ll NEVER ask you to move money to a ‘safe account’.

Always use eBanking in a place you trust. If possible avoid using publicly available computers and open Wi-Fi networks.

Be careful when you use a Wi-Fi network, as others could tap into your computer. Remember to activate the encryption key before using the Wi-Fi network.

Look for the locked padlock or unbroken key symbol in the browser when using our website, always log off after you have completed your eBanking session, and immediately report unusual activity (such as unexpected error messages, lengthy log-in time, or suspicious payments).

Don't use links from emails, text messages or another site - they could take you to a fake website that looks like ours, especially those expressing an urgent need for you to update your information, activate an account, or verify your identity. We will never send you an email containing a link to eBanking.

Always access eBanking by either manually typing danskebank.co.uk or accessing the site from your favourites. When you try to access eBanking you’ll see that 'https://'will appear before the address.