We offer two types of text services:
Account Balance Service
Set up your subscription to this service according to your needs and receive automatic texts. There are a range of options you can choose from, for example when your balance goes above or below a certain amount or when your salary goes into your account.
You can set this up through eBanking or by phoning 0345 600 2882.
Unarranged Overdraft Alert Service
We will send you an Unarranged Overdraft Alert if:
- We hold a valid mobile phone number for you; and
- Your account goes into an unarranged overdraft; and
- You have not told us that you want to opt out of this service
The text message will tell you how much money you need to lodge or transfer to your account, and the time by which you must do this, in order to cover the debits due on your account.
You will be automatically opted into this service so if you do not want to receive these alerts then you will need to speak to a member of staff in a branch or call us on 0345 600 2882.