Main number

0345 6002 882

Mon-Fri: 8am-8pm / Sat & Sun: 9am-5pm
We may record or monitor calls to confirm details of our conversations, and for verification and quality purposes.

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eBanking support
NI/UK: 0345 6031 534
Outside NI/UK: +4428 9004 9219
Due to the Corona Situation we temporarily have reduced opening hours.
Opening Hours: Mon-Thur: 8am-5pm / Fri: 8am-5pm / Sat & Sun: 9am-1pm

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Customer Service

Mon-Fri: 8am-11pm

Sat & Sun: 9am-5pm

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Products

Mon-Fri: 8am-11pm

Sat & Sun: 9am-5pm

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Technical support

eBanking, mobile and tablet apps
Mon-Fri: 8am-8pm

Sat & Sun: 9am-5pm

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27. Mar. 2020

False smishing fraud message

We're aware of a rumour currently circulating on WhatsApp, text and social media - which claims that Danske Bank customers are being targeted by a particular text message (smishing) scam. The content of this message is false. We're not aware of any message which is specific to, or targeting, our customers.
However, smishing scams are really common. If you receive a message requesting personal information under the pretence of needing to make a payment, do not click on the link or provide the information which is being requested, as it will go straight into the hands of a criminal.
Anyone who has shared information after receiving this type of message should contact us, or their bank immediately.

Important Documentation for Personal Customers

For your convenience we have listed important documents relating to your day-to-day banking below.

Interest rate changes effective from 1 July 2020
- Interest rate brochure – 1 July 2020 version
- The cost of banking with us
Personal Current Accounts and Savings Accounts
Fee Information Documents
On sale accounts
Accounts no longer on sale
Glossary
- Glossary of Payment Account Terms and Definitions
Credit Cards
eBanking
- eBanking Terms & Conditions
Mortgages
- Mortgage Interest Rates
Other Important Information
- Statement of Lender and Borrower Responsibilities
What can I do to help protect myself against fraud?
- Financial Fraud Action UK campaign ‘Take Five’
- Take Five Customer Advice Guide ‘My Money, my info, I don’t think so!'
The Financial Services Compensation Scheme (FSCS) - FAQs
These FAQs provide information about the Financial Services Compensation Scheme and are appropriate for customers with savings products and current accounts with credit balances.
- FSCS Q&As - general queries
- FSCS Q&As - deposit products

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