Danske ID app

A password contains of four digits.

  • Your User ID

    Your User ID

    Your user ID can be found on your customer agreement document. Your user ID consists of 8 digits.

    You are welcome to contact Customer Support, if you cannot find your user ID
  • Forgot passcode

    Forgot passcode

    If you forget your passcode (four digit pin), you must order a new passcode.

    The first time you log on to eBanking, you need to create your own passcode again.
  • Insecure passcode

    Insecure passcode

    If you suspect that somebody else has gained knowledge of your passcode, you must block your access to eBanking with that passcode.

    How you block your insecure passcode

    •  If you are able to access eBanking right away, you can change your password, code and in this way block access with the old passcode.
    • If you are not able to access eBanking, you must order a new passcodeword.
  • Passcode

    Passcode

    If you forget your passcode (four digit pin), you must order a new passcode.

    The first time you log on to eBanking, you need to create your own passcode again.

     

    You can order a new passcode for eBanking through one of the following channels:

    The first time you log on to eBanking, you need to create your own password.