Feedback, Compliments and Complaints

We want to hear about your great experiences but equally, if you’re not happy about something, we want to know so we can make things better. Please complete the form below.

Give us feedback Leave a compliment Make a complaint
We love to hear your comments or suggestions about how we can improve your experience. It's really important for us to know what we're doing well and what we can improve. We’d be delighted to hear about your positive experience and how someone in our team made something special for you. We're sorry if things haven't gone as you expected. We want to work with you to understand what's happened and try to put it right.

Have your say - Submit the form below

(If you are pasting the details from a Word document programme, some characters won't be recognised e.g ‘   ’   “   ”   <   >   –   —. Please retype your message into the details box. If you experience any issues, you can send your complaint to



Other ways to complain

  • In person

    Visit any of our branches and talk to one of our team.

In writing

You can write to us at:

Danske Bank
PO Box 2111
BT10 9EG

By phone

You can call us on 0345 600 2882.

When you call, it helps us if you have your account information handy.

Related pages

Complaint Procedure

Information on how we deal with your complaint and what you can expect throughout the process.

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Complaint Reports

See how we're dealing with customer complaints.

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Invoice Finance Related Complaints

How to make a complaint in relation to your invoice finance facility.

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Business Banking Resolution Service

Information on the dispute resolution service for UK businesses.

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Payment Protection Insurance (PPI) Complaints

The FCA deadline of 29 August 2019 to submit a PPI complaint has now passed.

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