Before you start, you’ll need to be registered for eBanking

• Go to www.danskebank.co.uk.
• Choose 'Log on' and 'eBanking' .
  
  
  
• In the log on box enter your user ID and passcode.
  
  
  
• Select 'Danske ID app' tab.
• Press 'Send' button.
• Open your Danske ID app  on your phone.
• In Danske ID app, log-on with 4 digit PIN code or Biometrics and approve with a swipe on your phone and swipe to approve your log on.

You need your password, user ID and eSafeID device each time you want to log on to eBanking.

When you are logging on, follow the instructions below.

• Go to www.danskebank.co.uk.
• Click 'Log on' in the top right corner, and choose 'eBanking'.
  
  
• Enter your user ID and passcode. Click 'Continue'. 
  
  
• Enter a security code from your eSafeID device, and click 'Continue'.
• You are now logged on to eBanking.
  
  

Before you start, you’ll need to be registered for eBanking

You should have received a UserID and a temporary PIN separately by letter. You will need both of these the first time you log on to eBanking.

• To get started you need to activate log on details.
  Click to activate your eSafeID.
• Enter User ID and temporary PIN and click 'Continue.
  
  
  
  
• Press 'Send' and you will receive a activation code via SMS.

  If your phone number is not registered, you must choose another activation method. See help info on the screen.

• Follow the instructions on the page. Click ‘Continue to Log on’, and you are ready to log on to eBanking
  
  

Normally you can log on and use eBanking without any technical problems using the standard settings in your browser. However, if you get errors after log on, it may help to delete the temporary internet files in your browser. Also your browser needs to allow the use of session cookies.

How to delete temporary Internet Files

How to allow session cookies


What are the technical requirements for eBanking? 
If your computer is a recent model, you normally will be able to use our website and eBanking system without any technical problems. 
See our Technical Requirements page for a detailed overview.

Before you can log on to the Mobile Bank app for the first time, you must have initially logged on to eBanking to set a 4 digit passcode, that only you know, using the temporary PIN provided when you registered for eBanking and you must have accepted the eBanking terms and conditions. You’ll also need to have activated our security app, Danske ID.

If you need help logging on to eBanking for the first time visit our eBanking setup guide.

Remember: You’ll use the same user id and passcode to log on to both eBanking and the Mobile Bank app.

To log on to the Mobile Bank app:

1. Go to your app store, search for ‘Danske Bank Mobile Bank UK’ and download the app. As part of the setup process, you’ll be asked to bind the Mobile Bank app to your device (phone or tablet).
2. Open the app and enter your user ID (the same user ID you use to log on to eBanking).
3. Enter your 4 digit passcode that you set when you logged on to eBanking for the first time.
4. You’ll be prompted to bind your device using the Danske ID app. Select ‘Bind’ and then select ‘OK’ to send an approval to Danske ID.
5. Open the Danske ID app and enter the PIN you set for Danske ID when logging on to eBanking for the first time (or if you registered your fingerprint or face ID, log on using these methods).
6. Swipe to approve the log on to Mobile Bank.
7. Return to the Mobile Bank app and set your log on preferences including whether you want to register this device as trusted, which means the app will remember your user id so you won’t have to enter it each time you log on, and whether you want to register your fingerprint to log on (Touch ID).
8. Your log on to the Mobile Bank app is complete.

Now that you’re logged on, find out more about what you can do within the Mobile Bank app.