Log on to eBanking 

In this section you can find answers to the most frequently asked questions concerning log on

  • Log on the first time as a new user

    Log on the first time as a new user

    Before you start, you’ll need to be registered for eBanking

    You have received a security card, a user ID and a passcode by letter. The first time you enter eBanking you need all three items.

    • To get started you need to activate log on details.
      Click to activate your eSafeID.
    • Enter User ID and temporary PIN and click 'Continue.



    • Press 'Send' and you will receive a activation code via SMS.
      If your phone number is not registered, you must choose another activation method. See help info on the screen.
    • Follow the instructions on the page. Click ‘Continue to Log on’, and you are ready to log on to eBanking

  • Log on using Danske ID

    Log on using Danske ID

    Before you start, you’ll need to be registered for eBanking

    • Go to www.danskebank.co.uk.
    • Choose 'Log on' and 'eBanking' .


    • In the log on box enter your user ID and passcode.


    • Select 'Danske ID app' tab.
    • Press 'Send' button.
    • Open your Danske ID app  on your phone.
    • In Danske ID app, log-on with 4 digit PIN code or Biometrics and approve with a swipe on your phone and swipe to approve your log on.

     

  • Log on using eSafeID

    Log on using eSafeID

    You need your password, user ID and eSafeID device each time you want to log on to eBanking.

    When you are logging on, follow the instructions below.

    • Go to www.danskebank.co.uk.
    • Click 'Log on' in the top right corner, and choose 'eBanking'.

    • Enter your user ID and passcode. Click 'Continue'. 

    • Enter a security code from your eSafeID device, and click 'Continue'.
    • You are now logged on to eBanking.

  • eBanking on your computer

    eBanking on your computer

    Normally you can log on and use eBanking without any technical problems using the standard settings in your browser. However, if you get errors after log on, it may help to delete the temporary internet files in your browser. Also your browser needs to allow the use of session cookies.

    View questions and answers (Opens in a new browser window)

    What are the technical requirements for eBanking? 
    If your computer is a recent model, you normally will be able to use our website and eBanking system without any technical problems. 
    See our Technical Requirements page for a detailed overview.