Become a Customer

Here's how you can open and switch an account over to us.

Opening an account with us

We’ll ask you for some information so we can process your application.

  • If you’re applying online and you’re new to Danske you’ll need to be resident in Northern Ireland; or
  • If you’re already a customer of ours and you’d like to open a new current account you’ll need to live in the United Kingdom.

(You can still apply in one of our branches or by phone if these don’t apply to you).

We’ll try to confirm your identity and address electronically, but if we can’t we’ll ask you for proof of your identity and current permanent address.

You’ll need to be able to give us copies of your most recent payslips, or if you’re self-employed, copies of your certified or audited accounts for the last three years.

If you’re switching your account from another bank we’ll ask you for the last two months’ statements for your main account.

Once we’ve processed your application we’ll give you a customer agreement to review, sign and return to us.

Here’s a list of what we’ll need from you:

Type of information and documentation we need Information or documentation we require from you (valid for over 18’s only)
Application information Product information – which of the current accounts we offer you’d like to open and whether you need, for example, a debit card, an overdraft, or access to online banking
Personal information – your name, date of birth and nationality, and any children or dependants you might have.
Address and residential status – where you live, how long you’ve lived there for, whether you rent or own your home
Employment status – where you work, whether you work full or part time, how long you’ve worked for your current employer
Financial information – your income, outgoings, any savings or debts you have, and where most of what’s paid into your new account will be coming from
Contact details – your phone numbers and email address
Relationship with us – which of our 45 branches you want to keep your account and the purpose and extent of your relationship with us
Tax information – your country of residency for tax purposes and whether or not you’re a US citizen
Offers, product, services opt in or opt out – our offers, products and services you wish to receive information about
If you’re switching your current account – details of the current account you wish to switch to us
Payslips or accounts Your most recent payslips or if you’re self-employed, a copy of your certified or audited accounts for the last three years.
Proof of identity and proof of address (if required)

Examples of proof of identity (originals please, as we won’t be able to accept photocopies) include:

  • Valid passport
  • Valid UK/ROI driving licence
  • EEA Member State Identity Card
  • Current Electoral Identity Card for Northern Ireland
  • Blue Parking Card if you have a disability
  • Translink Senior Smart Pass
  • DRD Half Fare Smart Pass

Example of proof of address (originals please, as we won’t able to accept photocopies) include:

  • Utility bill issued within the last three months (e.g. water, gas, electricity, phone). Please note that we’re not able to accept mobile phone bills or store card statements.
  • Recent Land and Property Services bill or notice, valid for the current year
  • Valid UK driving licence (if you haven’t already used it as proof of identity)
  • EEA Member State Identity Card (if you haven’t already used it as proof of identity)
  • Recent evidence of entitlement to benefit, dated within the last six months (for example Social Security Agency, Child Tax Credit, Housing Executive benefits)
  • Recent evidence of entitlement to State Pension, dated within the last six months
  • Bank, building society or credit union statement issued within the last three months
Bank Statements (if transferring from another bank) Bank details - the last two months’ statements from your current main current account (if you’re switching from another bank)
Customer Agreement Pack When we receive all the information we need from you, we’ll then send you a Customer Agreement Pack. This contains your Customer Agreement and a signature card for you to sign and return to us. When you’ve done this we’ll be able to open your new account for you.

Switching an account

The Current Account Switch Service makes switching your current account between your old bank or building society and Danske Bank simple and stress-free. We’ll transfer all direct debits, standing orders, saved payee details and regular payments.

This is a free and simple process, guaranteed to be completed within seven business days.

Switching Guides
Current Account Switch Guide
Moving your personal current account to Danske Bank
Independent Service Quality Survey Results – Personal
For a list of frequently asked questions, see the Current Account Switch Service website

Manual switching process

Even if your current bank or building society does not use the Current Account Switch Service (CASS) you can still switch your account to Danske Bank.

Please note that the Current Account Switch Service Guarantee does not apply to the manual switching process. (restrictions apply).

For more details call into any of our branches to chat to one of our advisers.

Manual switching guides
Manual switch factsheet (full and partial process)

Need help?

Main Phone

0345 600 2882
  • Main phone opening hoursMon-Fri: 8am-8pm / Sat & Sun: 9am-4:30pm

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eBanking customer support

NI/UK: 0345 603 1534 Outside NI/UK: +44 28 9004 9219

Opening hours
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Fri: 8am–5pm*
Sat & Sun: 9am–4.30pm

* Except Bank Holidays

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