Online
If you meet the eligibility criteria above, you can use our online service.
Using our online service you can see what deals are available, compare our rates and select your new deal. Once you’ve selected a new deal, your mortgage will change automatically on your switch date. If your switch date was in the last 180 days, the change will take effect immediately.
For example, if your current fixed rate deal is due to end 1 September and you complete the online product switch before this date, your mortgage will switch automatically when your current deal ends on 1 September. However, if you complete the online product switch after 1 September, your new rate will be applied immediately.
In branch or on the phone
We’re always on hand to help if you need advice.
Our mortgage advisers will be happy to meet you and complete your renewal face to face or over the phone. The choice is yours, simply complete one of our forms above and an adviser will get in touch to arrange an appointment.”