Payments on eBanking & the Mobile Bank app

• Log on to eBanking
• Select ‘Pay and transfer’ and then ‘Transfer funds’.
• Choose the account you wish to transfer from and the amount.
• Select the account you want to transfer to under ‘Select payee’
• Complete the details you're asked for (text on account statement, payment reference, date of transfer).
• Click 'OK'.
• Enter your security details.

• Log on to eBanking
• Select ‘Pay and transfer’ and then ‘Transfer funds’.
• Choose the account you wish to transfer from and the amount.
• Select the account you wish to transfer to under ‘Select Payee’. Or, if you’re paying someone new, enter the payee’s sort code and account number (in that order) into the ‘or enter sortcode & account number’ field. Enter it as one long number of 14 digits with no spaces.
• Enter the payee’s name exactly as it appears on their bank account.
• Complete the details you're asked for (text on account statement, payment reference and payment date). You can also save the details if you think you'll pay this person again.
  • Text on account statement: This is what will show up on your account statement for the payment.
  • Payment reference: This is what will show up on the payee’s account statement. If you are paying a bill, you may have been given a payment reference so it should go in this field.
  • Date: You can choose to send the payment on the same day or in the future.
  • Payee’s name: This should be the name of the person being paid exactly as it appears on their bank account.
• Click 'OK'.
• Enter your security details.

• Log on to the Mobile Bank app
• Select Transfer from the menu along the bottom of the screen
• Tap ‘Transfer between own accounts’
• Choose the account you want the transfer to come from by tapping the account name under the ‘From account’ reference.
• Choose the account you want to transfer to from the accounts available.
• Enter the amount you want to transfer. If you make a mistake just tap the incorrect details to go back to the previous screen.
• Complete the details you're asked for.
• On the next screen, review the details of the transfer and then hit 'Approve'.
• Enter your passcode.

• Log on to the Mobile Bank app
• Select Transfer from the menu along the bottom of the screen
• Tap ‘Transfer to others’
• Choose the account you want the transfer to come from.
• Select the payee from the list or, if you’re paying someone new, tap 'sort code' and enter the payee's six digit sort code, then do the same for the account number (eight digits).
• Enter the amount you want to transfer. If you make a mistake just tap the incorrect details to go back to the previous screen.
• Complete the details you're asked for (text on your account, payment reference, date of transfer and payee's name). You can also save the details if you think you'll pay this person again.
  • Text on my account: This is what will show up on your account statement for the payment.
  • Payment reference: This is what will show up on the payee’s account statement. If you are paying a bill, you may have been given a payment reference so it should go in this field.
  • Date: You can choose to send the payment on the same day or in the future.
  • Payee’s name: This should be the name of the person being paid exactly as it appears on their bank account.
• On the next screen, review the details of the transfer and then hit 'Approve'.
• Enter your passcode. If you’re making a payment above £1,000, you’ll also have to approve it with Danske ID.

If you often transfer money to the same person, you can save their account details to help make future payments easier. If you save a payee, they’ll be available to select when you make payments through eBanking or the Mobile Bank app. At the moment, you can only edit or delete payees on desktop eBanking.

Add or edit payees on eBanking:

• Log on to eBanking
• Select ‘Pay and transfer’ and then ‘View and edit payees’
• To add a payee:
  • Select ‘Add payee’
  • Enter the Name of the payee exactly as it appears on their bank account, along with the text you want shown on your account (this is what will show up on your account statement for the payment).
  • Enter the sort code and account number of the person you are paying as one long number of 14 digits with no spaces.
  • Enter the payment reference (This is what will show up on the payee’s account statement).
  • Select OK
• To edit a payee:
  • Select the payee you want to edit and click ‘Edit…’ or simply click the name of the payee to open the Edit screen
  • Edit the payee details as necessary.
  • When you’re happy with the changes, select OK
• To delete a payee select ‘Delete’
  • Select the payee you want to delete ensuring the blue dot is marked against the payee.
  • Select ‘Delete’
  • The payee will be removed from your list of payees.