I am experiencing a difficult time or a significant life event
If what’s happening in your life right now is impacting your day-to-day banking, then let us know how we can support you.
You don't need to tell us any personal information if you don’t feel comfortable. Just let us know what support or adjustments you need to make banking easier, we’ll put them in place where we can.
* Please complete all fields.
Additional information from our site
We can offer a full gambling block or a gambling limit over a 30-day period to all personal customers.
Would you like to put a limit or full block on gambling payments on your personal cards?
Read more about the support we can offer - Block Gambling Payments.
Additional information from our site
We can support you at this very difficult time. We have a dedicated guide that will help explain your next steps - What to do about bank accounts when someone dies.
Additional information from our site
If you need help with your finances you can get in touch with us - Money Worries.
Additional information
Money Helper can give you guidance when it comes to managing your finances during a relationship break-up, no matter what your situation is - Divorce and Seperation (external link).
If you need help with your finances you can get in touch with us - Money Worries.
Domestic Abuse (DSA) details
Website - Domestice Abuse (external link).
Phone - 0808 802 1414.
Email help@dsahelpline.org.
Additional information
Surviving Economic Abuse (external link).
Taking about control after financial abuse (external link).
Spotting the signs of financial abuse and leaving safely (external link).
If you need help with your finances you can get in touch with us - Money Worries.
Additional information
Surviving Economic Abuse (external link).
Taking about control after financial abuse (external link).
Spotting the signs of financial abuse and leaving safely (external link).
If you need help with your finances you can get in touch with us - Money Worries.
Additional information
If you need help with your finances you can get in touch with us - Money Worries.
Get daily account updates via text with our Account Balance Service form.
Additional information
Do you need help right now?
Find out how to protect yourself against card fraud.
Contact us on the following:
- UK number - 0800 917 7657
- International number - +44 800 917 7657
- Opening hours - 24 hours telephone service
Additional information
If you need help with your finances you can get in touch with us - Money Worries.
(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)
(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)
(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)
Personal details
Address details
Contact details
The information you provide will be held by Danske Bank UK. We'll use it to process your request and help manage this account(s) and any services used. By continuing, you confirm you're happy with this and that you've had a chance to read the how we use your personal and business information guide.
Next steps after submitting
Thank you for sharing information about your personal circumstances, we will treat it in a sensitive and confidential manner. This will ensure that every time you interact with us you won’t need to repeat your support needs.
- We will send you confirmation via your preferred contact method, phone/text or email to let you know we have updated your support requirements on our system.
- We will aim to do this within 2 banking days, but this will be longer at the weekend or during a Bank Holiday.
In some instances, we may need contact you to confirm or ask for more information via your preferred contact method. If your circumstances change, you can always submit another form to let us know.
Need to tell us about a different type of circumstance?
I have a disability
Let us know what support or adjustments you need to make banking easier.
I have an illness or health condition
Let us know what support or adjustments you need to make banking easier.
I have an accessibility need
Let us know what support or adjustments you need to make banking easier.
I have a life event
Let us know what support or adjustments you need to make banking easier.
I need help with something else
Let us know what support or adjustments you need to make banking easier.
My personal circumstances are making it difficult to run my business banking
Let us know what support or adjustments you need to make banking easier.
