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I have an accessibility need

Tell us about your circumstances so we can understand your needs better and offer you the right support.

You don't need to tell us any medical or personal information if you don't feel comfortable. Just let us know what support or adjustments you need to make banking easier, we’ll put them in place where we can.

* Please complete all fields.


















Additional information from our site

We have digital banking video guides that will give you lots of information - Digital Banking Video Guides.

If you're experiencing general technical problems, please call eBanking support on 0345 603 1534

Our opening hours are:
8.00am - 8.00pm Monday to Thursday
8.00am - 5.00pm on Friday
9.00am - 5.00pm on Saturday and Sunday
















Additional information from our site

How to have someone you trust help manage your accounts - Third party access to bank accounts.

(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)

(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)

Personal details

Address details

Contact details





The information you provide will be held by Danske Bank UK. We'll use it to process your request and help manage this account(s) and any services used. By continuing, you confirm you're happy with this and that you've had a chance to read the how we use your personal and business information guide.



Next steps after submitting

Thank you for sharing information about your personal circumstances, we will treat it in a sensitive and confidential manner. This will ensure that every time you interact with us you won’t need to repeat your support needs.

  1. We will send you confirmation via your preferred contact method, phone/text or email to let you know we have updated your support requirements on our system.
  2. We will aim to do this within 2 banking days, but this will be longer at the weekend or during a Bank Holiday.

In some instances, we may need contact you to confirm or ask for more information via your preferred contact method. If your circumstances change, you can always submit another form to let us know.


Need to tell us about a different type of circumstance?
  • Loss of earning

I have a disability

Let us know what support or adjustments you need to make banking easier.

Go to form
  • hospital

I have an illness or health condition

Let us know what support or adjustments you need to make banking easier.

Go to form
  • Own it icon

I have an accessibility need

Let us know what support or adjustments you need to make banking easier.

Go to form
  • family

I have a life event

Let us know what support or adjustments you need to make banking easier.

Go to form
  • messages icon

I need help with something else

Let us know what support or adjustments you need to make banking easier.

Go to form
  • Owning your own business icon

My personal circumstances are making it difficult to run my business banking

Let us know what support or adjustments you need to make banking easier.

Go to form

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