I need help with something else

You may need some extra help with your day-to-day banking, let us know how we can support you.

You don't need to tell us any personal or medical information if you don’t feel comfortable. Just let us know what support or adjustments you need to make banking easier, we’ll put them in place where we can.

* Please complete all fields.

Tell us what support or adjustments you need to make banking easier for you (In your own words) *

(We will only record details of the support or adjustments that you need on our systems. We won’t store any other information that you provide that isn’t required)

Personal details

Your full name *

Your date of birth (DD/MM/YYYY) *

Address details

House / Flat number *

Postcode *

Contact details

Contact phone number *

Email address

Preferred contact method? SMS
Secure Mail / Email
Telephone

The information you provide will be held by Danske Bank UK. We'll use it to process your request and help manage this account(s) and any services used. By continuing, you confirm you're happy with this and that you've had a chance to read the how we use your personal and business information guide.

Next steps after submitting

Thank you for sharing information about your personal circumstances, we will treat it in a sensitive and confidential manner. This will ensure that every time you interact with us you won’t need to repeat your support needs.

We will send you confirmation via your preferred contact method, phone/text or email to let you know we have updated your support requirements on our system.
We will aim to do this within 2 banking days, but this will be longer at the weekend or during a Bank Holiday.

In some instances, we may need contact you to confirm or ask for more information via your preferred contact method. If your circumstances change, you can always submit another form to let us know.