A passcode contains of four digits.

  • Change passcode

    When choosing a passcode, be sure to choose something you can remember. You cannot choose four numbers alike e.g. 1111, 4444, 1234.

    How you change your passcode
    • Log on to eBanking.
    • Choose "Settings" in the light blue menu bar at the top of your screen.
    • Choose "Access ID" in the drop down menu and click "Change passcode
    • Type in your current passcode. 
    • Type in a new password. 
    • Repeat it and click "OK". 
  • Compromised passcode

    If you suspect that somebody else has gained knowledge of your passcode, you must block your access to eBanking with that passcode.

    How you block your insecure passcode

    •  If you are able to access eBanking right away, you can change your password, code and in this way block access with the old passcode.
    • If you are not able to access eBanking, you must order a new passcode.
  • Set new password using a temporary PIN

    You need to enter your user ID and a temporary PIN before you can set your personal password.

    When you order a new temporary PIN, we will send it to you in a letter.

    • Click to enter logon details
    • Enter User ID and temporary PIN and click 'Continue'

    • Follow the instructions on the page and set new passcode.
    • You have now successfully activated your new password.

    • Click ‘Continue to Log on’, and you are ready to log on to eBanking.