If you have a new eSafeID device, you’ll need to activate your device before using it.
Please visit our Activation Portal.
- Enter your eBanking UserID and Passcode. Then click the ‘Continue’ button.

- You’ll then be asked for a One-Time Password. You can choose to activate your eSafeID via a One-Time Password sent to the mobile phone number we hold for you on our system.
- If you have successfully entered your One-Time Password. Click ‘Continue to Log on’ to complete the process.

If we do not hold the correct mobile number for you, you can activate your eSafeID by visiting your local branch with personal ID.
Note: If the one time password from the SMS sent to your phone is entered incorrectly it will be blocked after 5 attempts.