Our security app Danske ID works alongside eBanking and our Mobile Banking app to give you a safer, easier way to keep your account safe and approve payments.
To find out more about our Danske ID app you can visit our dedicated webpage - Read more.
Before you start, you’ll need to be registered for eBanking
Please note Danske ID can only be activated on one device at a time.
How to get started with Danske ID app
Danske ID is our security app, it helps the Bank to recognise that it is you online. Read more about our Danske ID app.
When you get a new phone, you’ll also need reactivate the Danske ID app in order to use it.
Remember you will need your eBanking User ID & Passcode.
Go to the app store, search for Danske ID and download the app. Then follow the instructions on screen.
‘Activating’ means we are ensuring it’s you setting it up (Activate app).
Information: It is only possible to have Danske ID active on one device at a time. Any previously activated device, will be deactivated when you choose to activate Danske ID on a new device.
If you are an active user of the Danske ID app and your
mobile is either lost or stolen, you must block the Danske ID app immediately.
Please call eBanking support:
NI/UK: 0345 6031 534
Outside NI/UK: +4428 9004 9219
Opening Hours: Mon - Fri 8am-6pm, Sat & Sun 9am-5pm
If you get your device back
If your device was blocked, you’ll have to reactivate the Danske ID app in order to use it.
Remember you will need your eBanking User ID & Passcode.
Go to the app store, search for Danske ID and download the app. Then follow the instructions on screen.
‘Activating’ means we are ensuring it’s you setting it up (Activate app).
What if I don’t have a smartphone or don’t want to use the Danske ID app
No problem. We can offer you an eSafeID device instead. The eSafeID is a physical fob which generates a six digit code enabling you to log in securely online.
You can order an eSafeID device by popping into
your local branch or by phoning 0345 603 1534 and select option 2 to order.
If you are calling from outside the UK, please contact us on +4428 9004 9219.
How to use an eSafeID device
When you’re logging on to eBanking, choose the eSafeID tab after you’ve entered your passcode and User ID.
When you’re asked for your One-Time Password, press the button on the fob.
Enter the six-digit code it gives you. The fob will display your code for 30 seconds, and then turn off automatically.
If you want to change or you have forgotten your 4 digit code for your Danske ID app, you will need to reactivate the app before continuing.
Remember you will need your eBanking UserID & Passcode in order to reactivate Danske ID.
Before log-on
Before typing PIN code or scanning biometrics, click 'Forgot PIN?'.
Click 'Reset PIN'.
Reactivate the app by following the instructions on screen.
After Log on
Click on the profile picture/menu button in the top left corner.
Select 'Deactivate app'.
Reactivate the app by following the instructions on screen.
Danske ID is our security app. It lets you approve online activity on your account with a simple swipe.
Danske Bank’s use of cookies and processing of personal data
We use data from our own cookies and from third-party cookies. We use cookies and process personal data for the purpose of remembering your settings, improving our services, measuring traffic, showing you relevant messages (including profiling) and tracking your use of our website. You can choose to accept our use of all cookies, our use of functional, statistical and marketing cookies or our use of necessary cookies only. Your consent covers the use of both cookies and the associated processing of personal data. To get more information, click use of cookies and processing of personal data. To read more about how to revoke your consent, click the cookie policy link at the bottom of our website.
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