Some of the options we can discuss include:

• Reducing your payments for an agreed period of time.
• Pausing them altogether (because this is the most expensive option for you, we’ll only offer this if it’s appropriate).
• Looking to see if we could change your existing Danske mortgage product or term.

Don’t worry – having a chat with us about any support options available to you won’t affect your credit score. It helps us to understand your financial situation. If you choose to proceed with a support option, we will be clear on what this means for your credit file, your mortgage payments and balance, long term.

Mortgage Charter: Danske Bank have signed up to the UK Government’s Mortgage Charter. If you are concerned about your Danske mortgage repayments, we have support options available which can be applied for online.

Find out more about what has been set out in the Mortgage Charter.

An overdraft is normally used for unexpected payments, but isn’t designed for day-to-day expenses. It’s a form of short-term borrowing, which means we can ask you to repay it in full any time.

If there’s not enough money in your account, we’ll charge you £1.50 for each payment that can’t be made. This could happen if you haven’t arranged an overdraft with us, or if you do, but you’ve gone over your overdraft limit.

We’ll only charge you for a maximum of three of these in a month – in other words £4.50 per month.

If you’re struggling to get out of your overdraft, or are using it for regular bills and payments, some of the options we can discuss include:

• merging your existing debts into one affordable monthly payment.
• agreeing a repayment plan to help reduce your overdraft balance
• seeing whether we may have a more suitable current account for you.

We can also give you some breathing space to think things over and get impartial debt advice.

If you’re regularly using your Danske overdraft, you’re probably paying fees and charges which will make it more difficult to repay over time. You may want to see our Cost Calculator to understand how much you’re paying to use your overdraft.

We may get in touch to check if your bank account still meets your needs.

Don’t worry – having a chat with us about any support options available to you won’t affect your credit score. It helps us to understand your financial situation. if you choose to proceed with a support option, we will be clear on what this means for your credit file and overall costs.

Overdraft – Repeat Use

Overdraft Repeat Use is the term we use for regular use of and repeated reliance on an overdraft. Using an overdraft in this way is an expensive way to borrow money.

If we identify you as being in Repeat Use – we will send you a letter to let you know and highlight ways in which you could reduce your overdraft. We’ll also ask you to contact us so we can support you and understand your current circumstances. We may also try and contact you by phone.

Some of the options we can discuss include:

• Merging your existing Danske debts into one affordable monthly payment.
• Setting up a payment plan, based on your individual circumstances.
• Pausing your Danske Personal Loan payments may also be an option, dependent on your individual circumstances.

Don’t worry – having a chat with us about any support options available to you won’t affect your credit score. It helps us to understand your financial situation and if you choose to proceed with a support option, we will be clear on what this means for your credit file and the total amount you have to repay long term.

Each month you must make at least the minimum repayment towards what you owe on your card. We tell you this in your monthly statement. It’s made up of interest, fees and charges plus a percentage of your outstanding balance.

You don’t have to pay more than this, but it is a good idea. Only making the minimum repayment will cost you more in interest and take you longer to pay back. You can find out more about only making minimum repayments below.

It may be helpful to look at your regular bills and expenses to see where you could make some changes.

Some of the options we can discuss include:

• merging your existing Danske debts into one affordable monthly payment.
• Agreeing a repayment plan, based on your individual circumstances.

Don’t worry – having a chat with us about any support options available to you won’t affect your credit score. It helps us to understand your financial situation. If you choose to proceed with a support option, we will be clear on what this means for your credit file and the total amount you have to repay long term.