Experiencing financial difficulty can happen to anyone
If you find yourself in financial difficulty, please speak to us as soon as possible. We want to help you.
We know that financial difficulties can have a negative impact on your mental and physical health. The worry of missing bill payments, relying on credit for everyday essentials, and growing debt can cause increasing anxiety.
If you’re worried about finances, struggling to repay your Danske loan, mortgage, overdraft, or credit card, it is best to tackle the problem as early as possible. It is tempting to ignore the problem, but things won’t get any better if you do nothing. Contact us as soon as you can, so we can help you find solutions.
Having a chat with us about your situation won’t affect your credit score.
We’re committed to understanding your personal circumstances and exploring how we can help you. We tailor our support to your needs.
Preparing to discuss your financial situation
Before you contact us, it’s useful to have the following information available, so we can understand your circumstances and provide the best support possible:
| Type of information | What you'll need |
|---|---|
| Income |
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| Expenditure |
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| Other financial commitments |
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| Bank statements |
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Our dedicated team of advisers are here to help if you’re facing financial challenges. They’ll take the time to go through your budget with you and explore personalised support options that fit your needs.
Whenever you're ready, request a callback or send us a secure mail using our Mobile Banking app, if you would prefer this option.
Managing gambling spending
Do you know how much you spend on gambling each month?
Most people underestimate how much they spend on gambling. However, if gambling is affecting your finances or you’re spending more than you can afford, we can help you make positive changes to reduce the harm. We offer free tools to help our customers plan and stay on track. They offer the flexibility to:
- Set a limit on how much you spend on gambling in a month by limiting your Danske Bank debit card transactions at gambling merchants.
- Take a break by instantly freezing debit card transactions at gambling merchants.
Message or call us on 0345 600 2882 if you’d like to set up your tool today.
Both tools:
- Work at licensed gambling providers.
- Are applied instantly, but it takes at least 72 hours to lift the limit or block.
- Won’t affect your credit score.
We can't guarantee we'll be able to identify all gambling transactions as sometimes they aren’t tagged with the correct information, so you'll still be responsible for any that do go through.
Visit our gambling page, message us or call us for more information about the tools or additional gambling support. There is also additional support on gambling available outside of Danske Bank.
Impact on mental health
Money problems can cause stress, anxiety, and depression. Concerns about debt, unemployment, or inability to pay your bills can make mental health issues worse. If you have a mental health condition, you may find it harder to manage your finances, which can impact your wellbeing.
It's important to remember that you’re not alone, and support is available. By asking for help and support you can find ways to manage your finances and mental health and improve your situation.
Additional support needs
Financial difficulties can often be linked to challenges that come with ageing or living with a disability. We know that these circumstances can affect your ability to manage finances, causing stress and uncertainty.
There is external support available to help. Many organisations provide tailored financial advice and assistance for older adults and people with disabilities. By getting in touch, you can access guidance and tools to improve your financial wellbeing and empower you to make informed decisions. Getting support is a positive step towards achieving financial stability and peace of mind.
Support outside Danske Bank
You may be eligible for additional financial support from the government. There are several independent organisations which offer free debt support and advice, that may be useful for you. More details can be found on our Getting help outside Danske Bank page.
Money Worries - Other useful pages
Ask us to give you a call
If you'd like to speak to us about financial difficulties, use our webform to request a call back.
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