Money Worries - Request a call back form

If you would like to discuss your finances with us, we want to help. Simply fill in this form to request a call back or contact us by secure mail in the Mobile Banking app. You can also speak to our dedicated support team on 0800 633 5783 or visit any of our branches.

We'll need some information from you to be able to help.

Once we contact you, our customer support team will guide you through the process. Chatting with us about your finances won’t impact your credit file.

Applying for a tailored support solution may initially impact your credit file. However, any agreed support is designed to try and improve your financial stability, which can over time have positive impact on your credit file.

See the type of support and activities a customer might experience.

This support is available exclusively to Danske Bank customers. The form can’t be used to apply for increases to overdrafts, loans, or credit cards. For any changes to existing products, feel free to call us on 0800 660 033.

If you wish to apply for new products, such as an overdraft, fixed rate personal loan, or credit card, you can do so through our Mobile Banking app or desktop eBanking.


Customer Details

(to make initial contact with you)
(you can select more than one option)


(while we will aim to return calls during your preferred contact time, we may return calls outside of your preferred time if we experience periods where a high volume of requests have been received.)
(if we are unable to reach you by phone we will send a follow up via email)

Current financial circumstances

Please be aware that you can't use this form to apply for increases to any overdrafts, loans or credit cards.

If you have debt with other finance providers, please contact them directly to see what support they could offer.

(you can select more than one option)











The information you provide will be held by Danske Bank (Danske Bank is a trading name of Northern Bank Limited). We'll use it to process your request and help manage your account(s) and any services used. By continuing, you confirm you're happy with this. More information on how we use personal information is available in our how we use personal information guide.

Next Steps

Our experienced advisers are here to support you and will carefully review the details of your submission. They will contact you as soon as possible to discuss your situation, aiming to return calls within one working day.

If you have given a preferred contact time, we’ll try to contact you during this window. However, please understand that if the volume of requests is high, we may need to contact you outside of your specified time.

If we can’t reach you by phone, we’ll follow up with an email providing instructions on how to reconnect with us. Your needs are important to us, and we're committed to giving you the support you deserve.

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