Coronavirus customer support hub

If you’re worried about the coronavirus situation and the impact on your finances, we want to reassure you that we continue to be here to help.

See what we're doing right now to support you through this uncertain time.

Worried about your money?

We’re here to support you through these concerning times and have put in place some measures to help ease the financial impact.

Managing your money from home

Our branches remain open, but you can manage your money from the safety of your home with eBanking and our Mobile Bank app.

Support for NHS, emergency and care workers and our more vulnerable customers

We want to help everyone through this challenging time so we have made some changes to prioritise our NHS, emergency and care workers and our more vulnerable customers.

Visiting your local branch

Current government guidance states that you should stay at home, however if you do need to visit us in person our branches remain open to support you.

Protect yourself from fraud

Unfortunately, criminals see the worry around coronavirus as an opportunity to scam people out of their money or information. We’re here to help keep you and your money safe.


You may be able to claim a refund if you have been impacted by travel cancellations.

General FAQs

Important information

You must be registered for and logged into eBanking using your Electronic Signature to be able to use Danske Mobile Bank. Danske Mobile Bank app is available on iOS and Android devices. These services may be temporarily unavailable when we are carrying out routine maintenance.

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