Will Danske ID work on my device?
Danske ID will work on devices that support iOS 10 or Android 5.
Our new security app, Danske ID, will replace your Access ID security card and works alongside our New Mobile Bank app.
Download for iPhone Download for AndroidDanske ID gives you a safer, easier way to log on to eBanking, approve payments and more. For mobile banking you’ll only need Danske ID if you are going to bind a new device or make a payment over £1,000.
Danske ID creates secure digital signatures each time you use it so it will be more secure than your Access ID security card
It’s also handier and easier to use. Once activated you’ll no longer need to go looking for your card down the back of the sofa or at the bottom of your purse. You’ll just need to reach for your phone.
But remember to hold on to your security card for a while longer as you’ll still need it for some things.
Before you start, you’ll need to be registered for eBanking
Then just go to your app store, search for ‘Danske ID’ and download the app.
Activate the app by following the instructions on-screen. You’ll need your eBanking user ID, passcode and security card handy.
For a step by step guide go to our Danske ID activation guide.
If you’re unable to find your security card, simply pop into your local branch to pick one up
Once you’ve activated Danske ID all you need to do is open the app and slide to approve when the time comes.
Danske ID will work on devices that support iOS 10 or Android 5.
At the same times as you currently use your security card.
To log on to eBanking
After you’ve entered your user ID and passcode select the ‘Danske ID tab’, open Danske ID on your phone and swipe to approve your log on.
To approve payments in eBanking, set up direct debits and standing orders.
Where today you use your Access ID security card to approve these actions instead follow the directions on screen and then just open your app and swipe to approve.
To approve payments of £1,000 or above on the Mobile Bank App
If your payment is £1,000 or above, you’ll automatically be directed to Danske ID to approve the payment. You can approve payments under £1,000 with just your passcode.
For a step by step guide go to our eBanking logon guide.
To bind our Mobile Bank App to your device, when you’re asked to bind our Mobile Bank App to your device you will be directed to Danske ID.
For a step by step guide go to our Danske ID Mobile Bank binding guide.
No problem. Pop into your local branch or phone 0345 603 1534 (00 44 28 9004 9219 if you’re outside the UK) and select option 2 to order a physical fob which generates the six-digit code you’d normally get from your card:
How do I use the fob?
For a step by step guide go to our eSafe ID eBanking logon guide.
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