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Video Meetings

With Danske video meetings, you don’t need to visit your Danske Bank branch to meet with your adviser. You just talk together online. So you can be at home - or anywhere else - and talk to your adviser safely and conveniently.

We'll make every effort to arrange an appointment during business hours at a time that works for you

Easy and personal

Personal

Danske video meetings are well suited for advice about more complex issues, such as mortgages and opening accounts.

Convenient

Danske video meetings are a convenient and safe way of talking to us about more complex issues, such as mortgages and opening accounts.

Clear

The adviser can help you understand your finances by providing you with calculations and illustrations on screen.

How to set up a Danske Video Meeting

A few steps will get you set up.

  1. Book a video meeting by phoning 0345 600 2882. We will send you an email to confirm the details.
  2. You will receive an email with a meeting link 40 minutes prior to the meeting and join at the meeting time.
  3. Open up your computer, laptop or mobile/tablet device with a camera. If you're using a computer or laptop, there's no need to download any apps. Alternatively, if you want to use a tablet or smartphone, you must use the Microsoft Teams app. If you don't already have this app on your device, you'll be prompted to download it after clicking the link in the email.

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  4. When your adviser tells you to, click the link from your email to enter the meeting.

FAQs

  • You can set up a video meeting to talk to us about:

    • mortgages, and making mortgage applications
    • opening or switching accounts
    • applying for an overdraft
    • applying for a credit card
    • applying for a personal loan
    • amending your account details. (Please note, you will have to come into a branch for more complex changes. We will let you know if this is the case.)

    We are continually adding services. If you need to talk about something that is not listed above, please get in touch.
    • A computer, laptop, mobile or tablet with a camera.
    • An internet connection.

    The video meetings typically last between 30 minutes and one hour. You may prefer to use a headset or put the device on speaker. Please make sure you have your device charged or plugged in.
    • If you are using a computer or laptop there is no need to download anything, although you can choose to download the Microsoft Teams app for free if you prefer.
    • If you want to use a tablet or smartphone you must use the Microsoft Teams app. If you don't have this App on your device, you will be prompted to download it after clicking the link in the email.
    • Follow the link and instructions in the email.

  • To book an appointment phone 0345 600 2882 Mon-Fri: 8am-6pm / Sat & Sun: 9am-5pm.
    • Danske Bank takes every measure to prevent any unauthorised access to video meetings.
    • We always recommend that you have anti-virus software and keep your software updated when connecting to the internet.
    • Please make sure that no-one else can see your screen during the call, to ensure your privacy and account security.

  • There is always the option to come into branch and have a meeting. To keep you and our adviser safe, after an initial introduction, your meeting will be by video link.

Want to get in touch?

Need to ask us something? From day-to-day banking queries and support, to logging on and opening a new account, we're here to chat.

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