Video Meetings

You can set up a video meeting to talk to us about:

• mortgages, and making mortgage applications
• opening or switching accounts
• applying for an overdraft
• applying for a credit card
• applying for a personal loan
• amending your account details. (Please note, you will have to come into a branch for more complex changes. We will let you know if this is the case.)

We are continually adding services. If you need to talk about something that is not listed above, please get in touch.

• A phone for the adviser to speak to you.
• You will need two devices - your phone, and a computer, laptop, mobile or tablet with a camera.
• An internet connection.

The video meetings typically last between 30 minutes and one hour. You may prefer to use a headset or put the phone on speaker. Please make sure you have your phone and laptop charged or plugged in.

• You will not need to download any apps, but if you prefer to use the app search for ‘Adobe Connect’ in your app store
• Follow the link and instructions in the booking email

To book an appointment phone 0345 600 2882 Mon-Fri: 8am-6pm / Sat & Sun: 9am-5pm.

• Danske Bank takes every measure to prevent any unauthorised access to video meetings.
• We always recommend that you have anti-virus software and keep your software updated when connecting to the internet.
• Please make sure that no-one else can see your screen during the call, to ensure your privacy and account security.

There is always the option to come into branch and have a meeting. To keep you and our adviser safe, after an initial introduction, your meeting will be by video link.