Follow the steps below to set up your password or watch our video guide.
- Go to the Card Management Portal
- Select ‘log on with Temporary PIN/ Password’
- Enter your customer number (which is in the letter we sent you)
- Enter the temporary PIN (at the bottom of the same letter) and click ‘continue’
- Enter the one-time passcode sent to you by text message
- Enter the password you want to use from now on to authorise online purchases and repeat to confirm your password
- Click 'Continue' and your password is created. This will be your personal password which you will use to approve online purchases along with the one-time passcode which we will text you.