Set up free text or email alerts
We offer a range of alerts that can be managed through eBanking. We can tell you:
- what your balance is (you can arrange daily, weekly or monthly alerts);
- when a payment is made from your account;
- when a payment is made to your account; and
- when your account balance falls below a certain amount set by you.
You can receive alerts by email or by text message to your mobile phone.
Find out more about email and text services.
Overdraft Text Alerts
Overdraft alerts can help you manage your account and may also help you to avoid charges.
If you give us your mobile number we’ll automatically register you to get text alerts when you go into arranged or unarranged overdraft. The arranged overdraft text will tell you when you have started to use the overdraft and help you monitor your arranged overdraft use.
The unarranged overdraft text will tell you when you go overdrawn, for example when a payment leaves your account and you don’t have enough funds to cover it. It will also tell you how much you need to pay into your account and by what time, helping you stay in control of your finances.
If you change your mind later and want to stop getting these texts, or if you didn’t give us your number and want to start getting them, please contact us on 0345 600 2882. If you’ve already asked us not to send these alerts then nothing will change.