eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and transfer’
3. Click ‘Regular transfers – View, create or edit standing order/ View Direct Debit’
4. Click the ‘New standing order’ button
5. Fill in the details when you’re asked
6. Select OK and enter your passcode

Mobile Banking app

1. Log on to the Mobile Banking app
2. Select ‘Transfer’
3. Select ‘standing orders’
4. Click the blue ‘+’ button on the top right hand corner
5. Fill in the details when you’re asked
6. Confirm with your 6-digit passcode or fingerprint or facial recognition if you have set this up. If you're making a payment above £1,000, you will be prompted to approve via Danske ID or your eSafeID device

eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and Transfer’
3. Select ‘Regular Transfers – View, create or edit standing order/ View Direct Debit’
4. Select the account the standing order is set up on
5. Select ‘Details’ from the arrow to the left of the standing order you want to edit
6. Click on the ‘Edit’ button and confirm with your passcode

Mobile Banking app

1. Log on to the Mobile Banking app
2. Select ‘Transfer’
3. Select ‘standing orders’
4. Select the account the standing order is set up on
5. Click on the 'Edit' button and confirm with your 6-digit passcode or fingerprint or facial recognition if you have set this up. If your standing order is above £1,000, you will be prompted to approve via Danske ID or your eSafeID device.

eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and Transfer’
3. Select ‘Regular Transfers – View, create or edit standing order/ View Direct Debit’
4. Select the account the standing order is set up on
5. Select ‘Details’ from the arrow to the left of the standing order you wish to cancel
6. Click on the ‘Delete’ button and confirm your passcode

Mobile Banking app

1. Log on to the Mobile Banking app
2. Select ‘Transfer’
3. Select ‘standing orders’
4. Select the account the standing order is set up on
5. Click on the ‘Delete’ button and confirm your passcode

You can also to cancel or amend a standing order by calling us on 028 9004 9221 with details of your account number and standing order at hand.

If you want to cancel a standing order or any future dated payment you must contact us no later than 5pm the business day before the day the payment is due to be paid. Fees and service charges may apply if there are insufficient funds in your account on the day the payment is due to be made.