Standing orders

eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and transfer’
3. Click ‘Regular transfers – View, create or edit Standing order/ View Direct Debit’.
4. Click the ‘New standing order’ button
5. Fill in the details when you’re asked
6. Select OK and enter your passcode.

Mobile bank

1. Log on to Mobile Bank
2. Select ‘Transfer’
3. Select ‘Standing orders’
4. Click the blue ‘+’ button on the top right hand corner
5. Fill in the details when you’re asked
6. Select OK and enter your passcode

eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and Transfer’
3. Select ‘Regular Transfers – View, create or edit Standing order/ View Direct Debit’.
4. Select the account the standing order is set up on
5. Select ‘Details’ from the arrow to the left of the standing order you want to edit.
6. Click on the ‘Edit’ button and confirm with your passcode.

Mobile Bank

• Log on to Mobile Bank
• Select ‘Transfer’
• Select ‘Standing orders’
• Select the account the standing order is set up on
• Click on the ‘Edit’ button and confirm with your passcode.

eBanking

1. Log on to eBanking (eBanking is best accessed on a desktop device)
2. Select ‘Pay and Transfer’
3. Select ‘Regular Transfers – View, create or edit Standing order/ View Direct Debit’.
4. Select the account the standing order is set up on
5. Select ‘Details’ from the arrow to the left of the standing order you wish to cancel.
6. Click on the ‘Delete’ button and confirm your passcode.

Mobile Bank

1. Log on to Mobile Bank
2. Select ‘Transfer’
3. Select ‘Standing orders’
4. Select the account the standing order is set up on
5. Click on the ‘Delete’ button and confirm your passcode.

You can also to cancel or amend a standing order by calling us on 028 9004 9221 with details of your account number and standing order at hand.

If you want to cancel a standing order or any future dated payment you must contact us no later than 5pm the business day before the day the payment is due to be paid. Fees and service charges may apply if there are insufficient funds in your account on the day the payment is due to be made.