New Danske Mobile Bank

We piloted our new mobile bank app to a small group of customers back in April 2018 and, since then, we’ve been rolling it out to more customers on a gradual basis.

The app is still in development so you’ll notice that some features from the ‘Wheel’ app haven’t yet been built in the new version. We understand that switching between the two apps may seem like a bit of a hassle, but we wanted to share our new app with you as early as possible, so that you can have your say in how it shapes up.

The feedback we’ve received so far has been really useful so please continue to share your thoughts on what would really make the app stand out.

Functionality added to the app since its launch

  • Amend phone number/email address in My Profile
  • Geoblocking & further enhancements
  • Sound reduction within the app
  • Regulatory wording in My Profile
  • Transaction search
  • New Pay & Transfer screen
  • Copy transactions
  • App time out improvement
  • Transaction details
  • Ability to see accounts in other banks

What’s next?

In 2019, we’re really focussing on developing core banking functionalities. These include:

  • Paym
  • Secure mail
  • Electronic mailbox
  • Online meeting booking

These features will be included alongside bug fixes and improving our response times and user experience of the app – watch this space!

Have a read below for a full overview of what’s available to you in our app:

Day to Day banking

  • Accounts and transactions
  • Transfer funds
  • View transactions from up to 25 months ago
  • Transaction search
  • Spending overview
  • Reconcile transactions
  • Foreign exchange rates
  • Profile – Update your email address & phone number and find your User ID
  • Unseen transactions

Log on and device binding

  • Log on with your passcode, Touch ID or Face ID
  • Make external transfers up to a £1000 daily limit without needing to use your security card
  • Shake your phone to log off

Card management

  • View, activate, block and re-order your card
  • Geoblocking – Allowing you to restrict your card in certain geographical locations and on the internet

Contact

  • Call us
  • Provide feedback on the app

Design

  • Bottom bar navigation
  • Edit tile order on home page