Google Pay™

A fast, simple way to pay

To set it up

  1. Adding cards to Google Pay takes just a few minutes. Download the app from Google Play or check to see if it’s already installed on your phone. Then, follow the easy instructions.
  2. Click ‘+ Payment method’
  3. Add your credit or debit card by taking a photo or entering your details manually

Google Pay works on Android devices running Android Lollipop 5.0 or above.

To use it

When paying in-store:

  1. Simply wake up your phone. You won't need to unlock it for certain small payments * (under £30). To make purchases of over £30 in store, you will need to unlock your phone.

    *Note: You can only make a limited amount of locked transactions before your phone will ask you to unlock it.

  2. Hold the back of your device near the contactless payment terminal and wait for the blue checkmark.

When paying within apps:

With Google Pay, you can check out in hundreds of apps without having to enter your payment information.

FAQs

  • How do I return an item purchased with Google Pay?

    In most instances, a return should work with Google Pay the same as it would if you had swiped a regular card. The key difference is that instead of the merchant having to swipe your card again you'll have to hold your phone near the payment terminal again to verify the return. Be sure to check that the card selected in Google Pay is the one that you used for the original purchase. In some cases you may also be asked for the last few digits of your card number. If this happens, you should provide the last few digits of your virtual account number. To view the last four or five digits of the virtual account number go to "card details" or "Transaction details.

    Check with your retailer before making the return, as some merchants will require your physical card to process the refund.

  • What is the virtual account number and how do I find it?

    Your credit and debit card information are assigned a unique virtual account number that’s used at checkout, so your full card details are never shared with the store. Think of it as a digital stand-in for your payment information. To view the last four or five digits of your virtual account number go to “Card details” or “Transaction details”.

    Learn more at pay.google.com

  • How secure is Google Pay?

    Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your information safe. To learn more visit Tips to help you stay more secure online.

Additional quick tips

Set up a screen lock

Learn how to set or change a screen lock

Change how quickly your phone locks

Your phone can be used to pay when it's unlocked. For more security, make it lock faster.

  1. On your Android phone, open the Settings app.
  2. Tap Lock screen & security Secure lock settings Lock automatically.
  3. Choose the amount of time for your screen to automatically lock.