Cash withdrawal limit for personal customers

What’s changing?

We’re reducing the amount of cash you can withdraw from your bank account(s) at our branches.

You will only be able to withdraw up to a maximum of £2,500 cash from your account(s) in our Branches in a single transaction or in several transactions which appear to be linked. There will be no change to withdrawing cash from our cash machines. We’re introducing this lower limit to protect you and to help reduce financial crime.

Alternatives to Cash

We offer a number of alternatives to withdrawing cash from our Branches. These include ebanking, the Danske Bank App, or our Contact Centre. You can make payments using your debit card, Faster Payments, cheque, Banker’s draft or CHAPS. Payment limits and fees and charges may apply. See our ‘Fees and service charges explained’ leaflet for more information.

When cash is required

We understand that customers may occasionally need to withdraw more than £2,500 cash from their personal accounts. Please contact us to discuss your requirements. You may be asked to provide documentation to support the purpose of the cash withdrawal.

If you have any queries, please talk to your account holding Branch or call us on 0345 600 2882 (lines are open Mon – Fri: 8am – 6pm / Sat & Sun: 9am – 5pm.)

Please note that in some circumstances, the Bank may refuse to facilitate a cash withdrawal.