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Please complete this form if you have made a lodgement using our Automated Deposit Service and you believe your account was not credited with the sum deposited.

The branch you selected has multiple Automated Deposit Machines (ADM).

Please provide us with the ID of the machine you used. This can be found on your ADM receipt and will be 8 digits.

Where appropriate we'll credit your account by the close of business the following business day after receiving your form.

A business day is a Monday, Tuesday, Wednesday, Thursday or Friday, except for bank holidays and other holidays in Northern Ireland when the bank is usually open for business.


If you are dissatisfied with the outcome please refer to www.danskebank.co.uk/complaints where you can find information on how to make a complaint.




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