For customers resident in the UK, there is no change to your everyday banking services.
The UK voted to leave the European Union in June 2016. Following the ratification of the Withdrawal Agreement, the UK left the EU at 11pm on 31 January 2020 and entered into a transition period.
The transition period ended on 31 December 2020. The UK and EU have now agreed the terms of their future relationship through the UK-EU Trade and Cooperation Agreement. This agreement, and the Protocol on Ireland/Northern Ireland, are now in effect.
To help customers understand what Brexit means for the services we deliver, we have put together answers to some frequently asked questions.
Please note that changes to our website and documentation required to reflect the UK’s departure from the EU and the end of the transition period are currently in progress.
What does Brexit mean for Danske Bank customers living in the UK?
Is my money be safe?
Yes, all eligible customer deposits continue to be protected by the Financial Services Compensation Scheme. You can find more information on the FSCS website .
Can I still use cash machines in the EU?
Yes. You can withdraw cash in both EU and non-EU countries worldwide using your Danske Bank debit or credit card in the same way as before.
Can I still use my debit and credit cards in EU countries?
Yes, you can still withdraw cash and make payments in both EU and non-EU countries worldwide, using your Danske Bank debit or credit card. Charges may be incurred.
Can I still make and receive payments from EU countries?
Yes. Customers resident in the UK can continue to make and receive bank transfers to and from EU countries in the same way as before. Charges may be incurred.
Can I still access eBanking, Business eBanking and my Mobile Bank App when I am in the European Union?
Yes. You can continue to log on as normal and access all your services on eBanking, Business eBanking and on your Mobile Bank App.
Will I lose access to my Danske Bank accounts if I reside in the EU?
The UK’s withdrawal from the European Union has led to prevailing uncertainty around whether UK banks are permitted to offer banking services in EU countries. As a result, with the exception of customers living in the Republic of Ireland, Denmark, Finland, Norway or Sweden, regrettably we are no longer able to continue to provide personal current accounts, saving accounts or credit card services to EU-based customers. We are currently engaging with customers who are affected by these changes and will work with you to minimise disruption.
If you have any queries or concerns, please contact us on 028 9004 9253.
Are there any changes to how the Bank uses my personal data?
The Bank will continue to process your personal data in accordance with our privacy notice: view our ‘How we use your personal and business information’ document.
More information on what Brexit could mean for the provision of banking services can be found at the following links:
- NI Business Info EU exit readiness checklist
- NI Business Info EU Exit: Support for your business
- NI Business Info Trader Support Service
- NI Direct – Business – EU exit information
- Invest NI – EU Exit
- UK Government transition period information
- UK Government – Moving goods into, out of, or through Northern Ireland
- FCA Brexit information
- UK Finance Brexit information
- FSCS Brexit Information
- Trade Finance