The UK voted to leave the European Union in June 2016. Following the ratification of the Withdrawal Agreement, the UK left the EU at 11pm on 31 January 2020 and entered into a transition period.

The transition period ended on 31 December 2020. The UK and EU have now agreed the terms of their future relationship through the UK-EU Trade and Cooperation Agreement. This agreement, and the Protocol on Ireland/Northern Ireland, are now in effect.

To help customers understand what Brexit means for the services we deliver, we have put together answers to some frequently asked questions.

Please note that changes to our website and documentation required to reflect the UK’s departure from the EU and the end of the transition period are currently in progress.


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