Changes to interest rates

Information on increases to interest reference rates from 3 August 2018

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Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 9 largest personal current account providers if they would recommend their provider to friends and family

The table above shows the results when customers were asked how likely they would be to recommend their personal current account provider to friends and family. Further information and results are available on the link below.

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Information about personal current account services

We’re required by the Financial Conduct Authority to publish some information about our personal current account services.

This includes, amongst other things:

  • how to open a current account with us, and what you’ll need to do;
  • how and when you can contact us if you have a question or concern.
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Need help?

Main Phone

0345 600 2882
  • Main phone opening hoursMon-Fri: 8am-8pm / Sat & Sun: 9am-4:30pm

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eBanking customer support

NI/UK: 0345 603 1534 Outside NI/UK: +44 28 9004 9219

Opening hours
Mon–Thurs: 8am–8pm*
Fri: 8am–5pm*
Sat & Sun: 9am–4.30pm

* Except Bank Holidays

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  • Call us
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    You can always book a meeting with one of our advisers. All you have to do is fill in the form and we will contact you to arrange a meeting.

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