Changes to branch network

After careful consideration we have decided to close our Ballynahinch and Larne branches on 12 October 2018.

You can read our branch impact assessments below.

Ballynahinch

Larne

Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 9 largest personal current account providers if they would recommend their provider to friends and family

The table above shows the results when customers were asked how likely they would be to recommend their personal current account provider to friends and family. Further information and results are available on the link below.

Find out more

Information about personal current account services

We’re required by the Financial Conduct Authority to publish some information about our personal current account services.

This includes, amongst other things:

  • how to open a current account with us, and what you’ll need to do;
  • how and when you can contact us if you have a question or concern.
Find out more

Need help?

Main Phone

0345 600 2882
  • Main phone opening hoursMon-Fri: 8am-8pm / Sat & Sun: 9am-4:30pm

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eBanking customer support

NI/UK: 0345 603 1534 Outside NI/UK: +44 28 9004 9219

Opening hours
Mon–Thurs: 8am–8pm*
Fri: 8am–5pm*
Sat & Sun: 9am–4.30pm

* Except Bank Holidays

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