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Due to the Corona Situation we temporarily have reduced opening hours.
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  • We're aware of a rumour currently circulating on WhatsApp, text and social media - which claims that Danske Bank customers are being targeted by a particular text message (smishing) scam. The content of this message is false. We're not aware of any message which is specific to, or targeting, our customers.

    However, smishing scams are really common. If you receive a message requesting personal information under the pretence of needing to make a payment, do not click on the link or provide the information which is being requested, as it will go straight into the hands of a criminal.

    Anyone who has shared information after receiving this type of message should contact us, or their bank immediately.


False smishing fraud message

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    0345 6002 882

    • Mon-Fri: 8am-8pm / Sat & Sun: 9am-5pm
    • We may record or monitor calls to confirm details of our conversations, and for verification and quality purposes.

    Contact branch
    Find your nearest branch

    eBanking support
    NI/UK: 0345 6031 534
    Outside NI/UK: +4428 9004 9219
    Due to the Corona Situation we temporarily have reduced opening hours.
    Opening Hours: Mon-Thur: 8am-5pm / Fri: 8am-5pm / Sat & Sun: 9am-1pm

    View all contact numbers

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  • 27. Mar. 2020

    False smishing fraud message

    We're aware of a rumour currently circulating on WhatsApp, text and social media - which claims that Danske Bank customers are being targeted by a particular text message (smishing) scam. The content of this message is false. We're not aware of any message which is specific to, or targeting, our customers.

    However, smishing scams are really common. If you receive a message requesting personal information under the pretence of needing to make a payment, do not click on the link or provide the information which is being requested, as it will go straight into the hands of a criminal.

    Anyone who has shared information after receiving this type of message should contact us, or their bank immediately.


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  • About the bank - Personal
    • About us
    • Responsibility
    • News and Insights
    • Careers
    • Slavery and human trafficking statement
    • Postcode Lending Data
    • Pillar III Disclosure
  • Customer service
    • Report Fraud
    • Feedback, Compliments and Complaints
    • Personal Customer Information
    • Customers in financial difficulty
    • Statement Folder
    • General Data Protection Regulation
    • Useful Numbers
  • Tools
    • Mortgage Calculator
    • Overdraft Cost Calculator
    • Eligibility Tool
    • Budget Calculator
    • Currency converter
    • Danske Bank exchange rates
    • Check an IBAN number

Lines are open between 8am and 8pm Monday to Friday and 9am to 5pm Saturdays and Sundays, except on bank holidays or other holidays in Northern Ireland when the bank is not open for business. Call charges may vary. Please contact your phone company for details. We may record or monitor calls to confirm details of our conversations, and for verification and quality purposes.

Danske Bank is a trading name of Northern Bank Limited. Registered in Northern Ireland R568. Registered office: Donegall Square West, Belfast BT1 6JS. Northern Bank Limited is a member of the Danske Bank Group. Northern Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Complaints should be addressed to our Legal Department. Northern Bank Limited is entered in the Register maintained by the Financial Conduct Authority, Financial Services Register registration number 122261. VAT number GB853 7590 92. Northern Bank Limited adheres to the Standards of Lending Practice which are monitored and enforced by the LSB: lendingstandardsboard.org.uk.

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