Danske ID will work on devices that support a minimum operating system of iOS 13 or Android 8.

You can only use Danske ID on one device at a time. If you have a new device, you will need to set up Danske ID again on the new one. See how to activate Danske ID in our Danske ID activation guide.

Here is how:

1. Go to ‘Settings’ on your phone or tablet
2. Select ‘Notifications’
3. Scroll down and select ‘Danske ID’
4. Turn on notifications.

No, unfortunately, you can only have Danske ID activated for one user access per phone or tablet.

Yes, you can. Simply follow the activation process as described above under "How to get started".

Then once Danske ID is activated on your device, all you need to do is open the app, scan the QR code and tap to approve.

If you open the Danske ID app and you cannot see an approval request waiting for you, you will need to tap the refresh button in order to view the request waiting for approval.

When you sign up for a District Agreement, Users are assigned a User ID and this is noted in the User Authorisation. If you cannot access a copy of the User Authorisation you can find your User ID in the following ways:

• In the letter you received with the eSafeID device for District.
• In District under eArchive, you will need to approach an Administrator User with the necessary access rights.
• Contact District Customer Support on 028 9031 1377 or +44 2890 311377 if you are calling from outside the UK.

A user ID consists of six numbers or five numbers and a letter, e.g. 222222 or 2A2222. Please note that the letter will always come second in the last sequence.

If you have tablet device you will be able to download and use Danske ID to log on to District. You will need a mobile number to complete the registration.

If you do not have a smartphone or tablet but want to use District, you can continue using an eSafeID device. The eSafeID is a physical fob which generates a six digit code enabling you to log on to District securely.

You can order a new eSafeID device in the following ways:

• Contact the District Administrator in your business, they can order an eSafeID device under 'Administration' in District.
• Contact District Customer Support on 028 9031 1377 or +44 2890 311377 if you are calling from outside the UK.
• Or by visiting one of our local Danske Bank branches.

Yes, you can use Danske ID to log on to District and also to the personal mobile app and eBanking. You can only set up Danske ID using either your business User ID or your personal User ID at any one given time. You many need to deactivate and reactivate depending on which online service you wish to use. The guides on this webpage will assist you. Alternatively, if you have two devices you can use one for personal banking and one for business banking.

Danske ID is currently unavailable for log on to Business Mobile and Business Tablet app.

To approve business debit card or corporate card payments you must be activated on Danske ID using your eBanking/personal mobile banking log on credentials or by using the 3DS solution (using a password and one time passcode).