We are aware that fraudsters are contacting customers pretending to be the bank.

Remember we will never ask you for your district user credentials, to install any software on your computers, request remote access to view your screens, or direct you to a ‘live chat’ function.

Reporting fraud and unauthorised transactions

Phone us immediately if you suspect you have been the victim of fraud or a scam. This includes an unauthorised transaction, or misuse of your District access.

The Bank will never ask you for…

  • Any codes we’ve texted you
  • Your District user ID or password
  • Your eBanking user ID or passcode
  • Your Danske ID username or passcode

Customer Support

UK Number International Number Opening hours
0800 917 7657 +44 800 917 7657 24 hour telephone service

If you cannot contact us by phone, please report fraud using the form below.

Report fraud

Report Phishing

Phishing is a criminal activity used to trick people into revealing sensitive information such as passwords and credit card details by posing as a trustworthy person or a business via a phone call, e-mail or even a text message.

You can never be too vigilant when it comes to spotting phishing attacks. If you think something or someone seems suspicious or unusual, then they probably are.

We will never contact you to ask for personal information such as card details or passwords.

If you suspect that you are the victim of fraud or a phishing attack, you can contact 'Business Customer Support' using the number above, by email to phishingmails@danskebank.co.uk or please report it using the form below.

Report phishing

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