Ordering an additional account mandate holder to your business account using District
To add or amend an account mandate holder to your business account using District you need to:
- Log on to District
- Select “Additional Services” from the left hand menu
- Select “Other Services” from the top menu
- Select “Manual mandate request”
- Complete the form and click “Send request”
You will receive the mandate document by post for signature and return.
Ordering an additional mandate holder by phone or by visiting a branch
If you don’t have a District agreement with us, you can contact us by calling your account manager or by visiting a branch.
Our advisors will complete an online form on your behalf and you will receive the mandate document by post for signature and return.
Removing a mandate holder
If you wish to remove an existing mandate holder from your account(s) then please detail your instructions in writing, on headed paper and ensure the instructions are signed by any other relevant account holders, if necessary. The request to remove a mandate holder can be submitted to us using one of the three methods outlined above.