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District Help

Find help around logging on, user ID, passwords, eSafeID device, ongoing usage of District, user access and digital signing guidance.

Logging on to District

How do I log on for the first time?

How do I log on?

How do I re-order a temporary PIN?

How do I re-order a new eSafeID device (blue fob)?

Your Password

Your User ID

Danske ID

Business Mobile & Tablet App

Overview of Apps

What is the maximum limit for transferring money on the app?

How does the currency converter work?

How To

How to make a payment on District

How to create an alert

How to order a new module

How to use secure message

How to navigate District

How to request or amend mandates

Administration

How to add or amend a user

How to update user contact details

Digital Signing

Digital Signing for Business Customers

Digital Signing Guide (PDF)

District Customer Support

Our District helpdesk

Technical Requirements

Cut-off times

Integration Services

Cards Module

Cards Module in District

Requesting the module and adding a card administrator (PDF)

What can I do as a Card Administrator? (PDF)

Want to get in touch?

Need to ask us something? From day-to-day banking queries and support, to logging on and opening a new account, we're here to chat.

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