Useful Forms and Information
Useful Forms - New Customer
Useful Forms - Existing Customer
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For an Additional Card Holder
If you would like to apply for a new debit card on your business current account, you can complete the relevant application form below and send it to us in the post, in the normal way. In terms of choice, you can either apply for a card which allows the cardholder to withdraw cash at a cash machine and/or pay for goods and services at any point of sale (retail) outlets, or you could consider applying for a card which is used solely for the purposes of depositing cash at Post Offices. The level of authority you give to your cardholder(s) is entirely at your own discretion.
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Mandate Amendment
A mandate is a customer’s written authority to the bank that spells out instructions over how they wish to operate the account. For example, a business customer can choose how to lodge, withdraw funds and/or make enquiries, including who you can speak to within their actual business. It is important that your mandate is kept up to date and that you advise us immediately of any changes. Please complete the mandate form below you feel is applicable to your business type and send it to us.
The different levels of permission are described below:
Useful information
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Mandate - Levels of Permission
The mandate holder is the person who has been given the authorisation by the account holder. Mandate Types.
Mandate Level of Permission Separate mandate This gives permission to view information, lodge and withdraw funds from the account, without authority from any other person registered on the account in the bank’s records. "A" mandate This gives permission to view information about the accounts, lodge and withdraw funds with the joint agreement from any other person registered on the account in the bank’s records. "B" mandate This gives permission to view information about the accounts, lodge and withdraw funds with the joint agreement from any other person registered on the account in the bank’s records provided they have not also a B level of permission. "C" mandate This gives permission to view information about the accounts, lodge and withdraw funds with the joint agreement from any other person registered on the account in the bank’s records provided they have not also a C level of permission. Enquiry This gives permission to view information about the accounts and make enquiries relating to lodgements and withdrawals on the account, without authority from any other person registered on the account in the bank’s records.
Examples of how the levels of mandates can be applied to your business
(This is for illustrative purposes only)
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How we take instruction from you and your business
For the following scenarios
- Opening a bank account or an additional account
- Closing a bank account
- Request amendments such as :
- Adding or Removing mandate holders
- Setting Up, Amending or Deleting Business eBanking arrangements
- Adding or Removing a card holder
Business Set-up Who needs to sign Sole Trader Owner Partnership All Partners
orIf the partnership is a large professional firm e.g. accountants, solicitors etc. then you may accept the signature of two partners duly authorised to sign on behalf of the partnership pursuant to a resolution passed at a meeting of the partners and a certified copy of the resolution should be produced
Limited Liability Partnership Two Members of the Limited Liability Partnership Limited Company - Two Directors, or
- One Director and the Company Secretary, or
- sole director companies – if the company has only one director and its Articles of Association permit the sole director to act or the company is incorporated under the Companies Act 2006 and has adopted the Model Articles without amendment then the signature of the sole director is sufficient Companies house details must reflect the above
Club, Society or Association Signed by officers of the managing committee e.g. Treasurer and Secretary of the Club, in accordance with the authority conferred on them. Church Signed by the two Office Bearers (eg. Clergyman, Secretary or Treasurer) or by two other authorised signatories Trust Signed by the Trustees in accordance with the authority conferred within the governing Trust Deed.
