Cards

Frequently asked Questions

  • How do I block my card?

    If you have lost any of your cards, it is important that you block them immediately.

    Lost or stolen Cards 24 hour Telephone Service:

    UK number International number Opening hours
    0800 0324661 +44 800 0324661 24 hour Telephone service

  • How do I order a new one?

    • You can re-order a card using the Business eBanking cards module
    • You can call our Card Services team on 0370 8502481 or +442890 049201 if you are calling from outside the United Kingdom

  • My card will soon expire: when will my new one arrive?

    • You will receive your new card approximately one month before the expiry date
    • For example, if your card's expiry date is 12/18 (December 2018), you should receive your new card by the end of 11/18 (November 2018)
    • If you have not received a new card, please call our Card Services team on 0370 8502481 or +44 2890 049201 if you are calling from outside the United Kingdom 

  • How do I contact Card Services?

    If you are experiencing problems with your card, please call our Card Services team on 0370 8502481 or +44 2890 049201 if you are calling from outside the United Kingdom

  • Can I use my Debit Mastercard to make lodgements?

    Yes, in either any Danske Bank branch or in any participating Post Office outlet in Northern Ireland.