Info Videos
These short videos are designed to give you help and guidance explaining some of the jargon around fraud and climate change.
Climate and Sustainability
Carbon Neutral vs Carbon Zero
Summary: What’s the difference and what do they both mean?
Your Climate Journey
Summary: Climate Action Programme in partnership with BITC is a programme designed to help you formulate your businesses climate response.
Energy Saving Trust Tool
Summary: This is a really handy tool on our website that will help you reduce your environmental impact and emissions.
Quick wins
Summary: A few simple ideas on how you can effectively reduce your emissions.
Training
Summary: Get educated on your environmental impact. All our Relationship Managers have been trained on how to reduce your impact and are here to help you.
Scopes
Summary: This video is around understanding your emissions and here we run through what the three scopes are.
Fraud Videos
Bank impersonation scams
Summary: A common way for criminals to target businesses is by impersonating their bank with the intention of tricking the victim into sending money to a fraudulent account. In this video, our fraud experts discuss bank impersonation fraud, describe how criminals target a business, and detail the effective ways you can protect your business from becoming a victim.
CEO Fraud
Summary: A common way for criminals to target businesses is by impersonating senior employees within their organisation with the intention of coercing genuine employees into sending money to a fraudulent account. This is known as CEO fraud. In this video, our fraud experts discuss CEO fraud, describe the ways criminals target a business, and detail the effective ways you can protect your business from becoming a victim.
Invoice Redirection Fraud
Summary: A very common way criminals target businesses is through a scam called Invoice Redirection fraud. Also known as mandate fraud, this scam involves a criminal impersonating a genuine party with whom you have a business relationship (e.g. a supplier or client) and persuades you to change the bank account details you hold for them on file, or the criminals changes the bank account details on an invoice you are about to pay. In this video, our fraud experts discuss invoice redirection fraud, describe how criminals target a business, and detail the effective ways you can protect your business from becoming a victim.
Impersonation Scams
Summary: A common way for criminals to target businesses is by impersonating other legitimate organisations (e.g. Police, Government bodies, utility suppliers or major retailers) with the intention of tricking the victim into sending money to a fraudulent account. In this video, our fraud experts discuss impersonation fraud, describe how criminals target a business, and detail the effective ways you can protect your business from becoming a victim.
Passwords
Summary: The level of fraudulent activity against businesses is on the rise, with cyber security threats being a significant factor. One way to protect your business is by having strong, unique passwords. Passwords are the keys to your digital security. In this video, our fraud experts discuss the importance of passwords and explain how they can protect your business from becoming a victim of fraud.
Phishing
Summary: A key enabler for criminals is ‘phishing’ – a type of social engineering designed to trick you into giving away personal and sensitive (such as bank account and internet banking) information. This scam is usually done using emails or other forms of electronic communication wherein the criminals impersonating genuine organisations (e.g. Police, Government bodies, utility suppliers or major retailers). In this video, our fraud experts discuss phishing, describe how criminals target a business, and detail the effective ways you can protect yourself.
Romance Scams
Summary: A heart-breaking way criminals target people is by a romance scam. Romance scams occur when criminals adopt fake online identities to gain a victims trust and uses the illusion of a close or romantic relationship to manipulate or steal from the victim. In this video, our fraud experts discuss romance scams, describe how criminals target people, and detail the effective ways you can protect yourself, or loved ones, from being a victim.
Smishing
Summary: A key enabler for criminals is ‘smishing’ – a type of social engineering designed to trick you into giving away personal and sensitive (such as bank account and internet banking) information. This scam is usually done using SMS text messages or other forms of electronic communication (such as WhatsApp) wherein the criminals impersonating genuine organisations (e.g. Police, Government bodies, utility suppliers or major retailers). In this video, our fraud experts discuss phishing, describe how criminals target a business, and detail the effective ways you can protect your business.
