Notice of changes to our terms and conditions and other important information

From 17 September 2025 we’re making some changes to our terms and conditions. We’ve explained the changes below and the terms and conditions affected. You can view these at danskebank.co.uk/busdocs. You don’t have to do anything but if you’re not happy with these changes you can end your agreement with us at any time.

Where we talk about Danske Bank Card Exchange Rate (UK)

We’ve updated the language we use when talking about Danske Bank Card Exchange Rate (UK) to make it simpler and easier to understand.

We’ve clarified that the Danske Bank Card Exchange Rate (UK) is applied on the date we receive the transaction from the Payment Scheme, so you know when the rate is determined.

We’ve also clarified that the rate you see on your statement may differ from the rate shown when a transaction took place.

  • Special Terms and Conditions - Mastercard Business Debit Card - Clause 8 – Debits
  • Danske Mastercard Corporate Card Terms and Conditions - Condition 3.8

We want to be clearer about Danske Bank Exchange Rate (UK)

Foreign Payments can be made into your account in the following ways:

  • Receiving money by electronic payment within the UK (in a currency other than sterling); or
  • Receiving money from outside the UK (in any currency).

We will convert any non-sterling payments received for your account to sterling, before we credit your account using the Danske Bank Exchange Rate (UK) for the relevant currency.

Danske Bank Exchange Rate (UK) includes a margin that is set by us.

Further details about Danske Bank Exchange Rate (UK) can be found on our website at danskebank.co.uk/exchangerates.

Terms and Conditions Business Accounts - Clause 3 – Payments into Your Account and Clause 17 – Exchange Rates


Other important information

Withdrawal from Lending Standards Board (LSB) Standards of Lending Practice for Business customers

From 30 June 2025, we have decided to discontinue membership of the LSB Standards of Lending Practice for Business customers.

Membership of the LSB is voluntary and this decision follows the retirement of the Standards for Personal customers by the LSB on 31 March 2025.

We assure you that our commitment to protecting customers and promoting best practices will continue to be upheld through our own internal policies and procedures. Our withdrawal will not affect the products we offer, their operation, or the way we treat you.


Contact us:

Phone 0345 850 9515 | Send us a message on District
Write to us at:

Danske Bank,
PO Box 2111,
Belfast,
BT10 9EG

 

Call charges may vary. You can find all our contact numbers and up-to-date opening hours information at danskebank.co.uk/contactbusiness.

Danske Bank is a trading name of Northern Bank Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register reference number 122261. Registered in Northern Ireland R568. Registered Office: Donegall Square West, Belfast BT1 6JS, Northern Bank Limited is a member of the Danske Bank Group.

This publication is also available in Braille, in large print, on tape and on disk. Please call us for details.

Correct as at 06/2025.

Content is loading
Show
Hide
Show more rows: All table rows are already visible for screen readers.
Show less rows: All table rows are already visible for screen readers.