Coronavirus updates

A summary of our recent updates to you.

Changes to our lending criteria

We have withdrawn products above 80% LTV for new borrowing. This includes new applications and any applications not yet approved.

As we look to support existing customers our Product Transfer products and rates remain unchanged. However, generally we will not consider applications with additional borrowing where it takes an existing customer over 80% LTV.

Changes to our Valuations

We can now make an offer based on desktop valuations. Some of these offers may require a full PV prior to drawdown.

Changes to our Product Transfers for customers on mortgage payment holidays

If your client will resume capital and interest repayments within one month of the switch date please use the online Product Switch process.

If your client will not resume capital and interest repayments within one month of the switch date please use the Product Transfer Application Form.

If you have an offer expiring within two weeks

If you have an offer which is due to expire within a two week period and completion won’t be possible within that time, please speak to your BDM.