News and Updates
Welcome
Welcome to the Northern Bank Pension Scheme website where Members will find useful information about the Scheme. We would encourage you to re-visit the website from time to time, as further information and updates will be added periodically.
New Scheme Administrator - ISIO
1 December 2025 - With effect from today, Isio have now taken over as the Scheme Administrator. All member queries in relation to your benefits in the Scheme should be addressed to Isio in the first instance.
Townhall Meetings - POSTPONEMENT
24 November 2025 – The Trustee regrets that due to an unforeseen family medical emergency, the Townhall meetings due to take place on 26 & 27 November have had to be postponed. We apologise to members for any inconvenience caused. The Trustee will communicate details of rescheduled dates to all members as soon as possible.
Townhall Meetings Update
November 2025 – As a result of needing to take a period of extended medical leave, Mike Roberts will not be attending the Townhalls on 26 and 27 November. Instead, Steve Delo, Chair and Partner at PAN Trustees, will be attending alongside Nick Chadha. Steve has been briefed on the Scheme and looks forward to meeting the members where he can introduce himself further.
Pensioner Payroll Administration Transition Update
September 2025 – The Scheme’s new Administrator, Isio, will take over from Equiniti on 1 December 2025. As part of this, Pensioner Payroll administration services, currently carried out by Midland HR (MHR), will also transfer to Isio.
Isio’s first pension payment will be made on 20 January 2026. Pensioner members are assured that MHR will continue to pay pensions as normal for the remainder of 2025, including the payment on 19 December 2025.
More information about the transition is included in the update posted to all members in September 2025 HERE.
200 Year Commemorative Photobook
September 2024 – Members are invited to note that the commemorative photobook (“Northern Bank – An Illustrated History 1824-2024”) which celebrates the 200 year anniversary of Northern Bank Limited, as referred to within the Spring/Summer 2024 Report to Members, is now available to view on the Bank's website.
Appointment of PAN Trustees UK LLP
June 2022 – As recently communicated to all members, PAN Trustees UK LLP (PAN Trustees) are to be appointed by the Bank as professional corporate sole trustee with effect from 1 September 2022, at which date the appointments of the current Trustee directors will end. The appointment of PAN Trustees will have no impact on the payment of members’ pensions.
Transfers Out – New Regulations
December 2021 – Regulations have recently been introduced which require the Trustee, in certain circumstances, to carry out additional checks before transferring benefits from the Scheme. This is to help safeguard members from the risk of being defrauded. Please be aware that some delays may result from the need for these checks to be carried out. Members should, however, continue to remain vigilant to the risk of pension scams.
Pension Scams
Members are reminded to be aware of pension scams and are advised to take extreme care if considering transferring benefits out of the Scheme (or indeed, if investing pension benefits such as pension commencement lump sums). Read our dedicated Pension Scam Awareness page for more information.
