Accessibility and Site Requirements

Northern Bank Pension Trust Limited is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are constantly seeking to improve the accessibility and usability of our website.

There are parts of our website that are best viewed using the latest version of modern browsers such as Internet Explorer, Safari, Chrome, Firefox, etc. By using latest browser software, users should be able to take advantage of text resize functionality etc.

We will continue to seek and develop solutions that will improve accessibility for all areas of the website.

In the meantime should you experience any difficulty in accessing the website, please don't hesitate to contact us at trustee@danskebank.co.uk


Off-line publications

Danske Bank publications are also available in Braille, in large print, on tape and on disk. Contact us for details.


Site requirements

You should always keep your computer up to date. Please read the technical requirements below. You should also follow the guidance on how to protect your computer.


Technical requirements

We recommend that you always use the latest web browser. Minimum specifications for your computer and local network:


Windows 8 and Windows 10

Browser Support
Internet Explorer 11 or newer Yes
Latest version of Chrome Yes
Latest version of Edge Yes


Apple macOS Yosemite, El Capitan, Sierra, High Sierra (10.10, 10.11, 10.12, 10.13)

Browser Support
Latest version of Safari (excl. File Tranfer Light) Yes
Latest version of Firefox Yes
Latest version of Google Chrome Yes


Communication

All communication with the Bank takes place via the TCP/IP protocol. To communicate with the Bank, you have to open port 443.

Internet connection via ISP.


Internet connection

Modem with speed of 56 kbps or above.

ADSL or a faster connection recommended.


Screen resolution

The resolution of your screen will affect the look and feel of the web page. We design our web pages and internet banks with a screen resolution of 1024x768 pixels. If your screen resolution is lower than this, you will get a scroll bar in the right side of the screen, which you can use.



Protect your computer

Updates

Always update programs when prompted. When you update your software - operating system, browser and all other programs - you close the security loopholes that hackers, malware and viruses find and exploit.


Antivirus

Install antivirus software, update the program regularly to ensure continual protection against new viruses, and set it to automatically check any downloads for viruses.


Firewall

Installing a firewall will prevent hackers from accessing your PC. Make sure you keep it updated.


Passwords

Keep your passwords secret. Don’t use names or birthdays as passwords - use a combination of letters, digits and symbols. Use different passwords for each site, and change them regularly.


Downloads

Rather than opening programs directly, save them on your hard drive and have your antivirus program check them before you open them. Don’t open attachments in unsolicited emails.


Social media

Be careful when opening links, images etc – even if they come from someone you know, they may contain malware. Do not disclose personal information, as you can’t be sure who’ll see it.