Customers impacted by Covid-19. Finding the best way to support you

Use this web form to:

  • Let us know if you are able to start your normal repayments following your payment deferral
  • Or arrange a time that suits to discuss support you may need with your repayments

Important information about Credit Reference Agencies

If you proceed with an application for support with your repayments this may be reported on your credit file and may impact your credit rating, which is also sometimes referred to as your credit score. This may impact your ability to obtain credit in the future. Your credit file is used by firms to make lending decisions, along with other sources of information, for example your bank account statements.

Your Details


Your Contact Details

Please supply us with an email address and contact number. We will use this information if we need to contact you.


Please complete the below web form if you need support or if you would like to resume payments following a payment deferral.







Note: Just so you know, by selecting yes, this means your repayments will commence as detailed in the payment schedule within the correspondence you received in relation to the specific product.



About your Mortgage


By clicking submit below you are confirming that:

  • You can resume normal repayments on the products you have detailed within this form
  • Repayments will commence as detailed in the payment schedule within the correspondence you received in relation to the specific product

The information you provide will be held by Danske Bank UK. We'll use it to process your request and help manage this account(s) and any services used. By continuing, you confirm you're happy with this and that you've had a chance to read the how we use personal information guide.


About your Finances

The questions we ask today will help us to ensure you meet with the right member of our team.

All figures you provide in relation to your finances should be based on a full calendar month.
(No decimals, commas or £ sign)


About your Employment



Details about the joint account holder

Their finances

Their employment

Their occupation

Some additional questions that will help us understand how we may help you best





Arranging your Meeting

To help us arrange a time that is suitable for you, we would appreciate some information on your availability.
Your meeting will take around one hour.









By clicking submit below you are confirming that:

  • You are unable to resume normal repayments on the products you have detailed within this form and require further support

The information you provide will be held by Danske Bank UK. We'll use it to process your request and help manage this account(s) and any services used. By continuing, you confirm you're happy with this and that you've had a chance to read the how we use personal information guide.