Please contact our support team on 028 9004 9991 to discuss the information that we require from you.
We're here to help
It’s important that you provide us with the information we’ve requested and we hope you will understand that our request for this additional information is simply to ensure that we meet our legal and regulatory responsibilities and continue to provide our banking services to you.
We apologise for any inconvenience that this request may cause, we’ll do everything that we can to support you, so please contact one of our team on the number provided if you would like to discuss or need support.
Fraud Warning - Be Aware!
Please remember that only a criminal would ask you to reveal your PIN, a code from your eSafeID device, a code we might send you by text message or to approve a logon or transfer request using your Danske ID app. Danske Bank, the police or another legitimate organisation will never ask you to transfer money to another account for ‘security purposes’ or to keep your money safe, and will never ask you to download remote access software to gain access to your PC or mobile device. For further information on how to keep your information safe, please go to our Keep it Safe page.