Make a complaint

Here's how to tell us something's gone wrong. Before making your complaint we suggest you try to refer it to the original point of contact (for example, the branch) first.

You can also complain...

  • In person 

    Visit any of our branches and talk to one of our team.
    You can find your nearest branch and its opening hours from our Branch finder.

In writing

You can write to us at:

Danske Bank,
PO Box 2111
BT10 9EG

By phone

You can call us on 0345 600 2882.

When you call you’ll need to have your account information handy.

Lines are open between 8am and 8pm Monday to Friday and between 9am and 4.30pm on Saturdays and Sundays, except for bank holidays or other holidays in Northern Ireland when the bank is not open for business. We may record or monitor calls to confirm details of our conversations, and for training and quality purposes.

Other complaints